Administrative 60%

Patient Services 40%

Credentials to be Verified by Placement Officer

1. Any one or any combination totaling five (5) years (60 months), from the categories below
   1. College education with course work in a business medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, public administration, or social science, as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate's Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
   2. Work experience or ancillary service experience comparable to the Medical Office Specialist level or other positions of comparable responsibility.

Knowledge, Skills & Abilities (KSA's)

1. Knowledge of registration and billing procedures.
2. Knowledge of third-party payer reimbursement, disability claim forms, and insurance billing regulations.
3. Knowledge of accounting principles and insurance claims filings and reimbursements.
4. Knowledge of computer systems and clinic forms.
5. Knowledge of automated admissions and/or billing systems.
6. Knowledge of medical terminology.
7. Knowledge of various hospital and/or clinic departmental services.
8. Knowledge of hospital pre-admission and admission procedures.
9. Skill in maintaining detailed records.
10. Skill in communicating effectively with patients and families from a wide variety of persons from different economic and cultural backgrounds.
11. Oral and written communication skills.
12. Organization skills, including time management and workflow.
13. Skill in explaining rules, policies, and their interpretations.
14. Skill in interviewing patients who have a variety of financial problems.
15. Skill in interpreting and implementing procedures, guidelines, and policies.
16. Skill in developing reports and analyzing data.
17. Skill in adapting and working under pressure and amid interruptions.
18. Ability to supervise, train, lead and direct the work of others.
19. Ability to interpret policies, procedures, and guidelines.
20. Ability to interpret a variety of financial, diagnostic, and internal codes.
21. Ability to establish and maintain cooperative working relationships with individuals and agencies internal and external to the unit and/or institution.
22. Ability to solve problems related to intake, accounting, receptions, and patient relations.
23. Ability to work with the media to create advertising and markets plans.
24. Ability to keep patient data confidential.
25. Ability to interpret policies, procedures, and guidelines.
26. Ability to interpret a variety of financial, diagnostic, and internal codes.
27. Ability to use independent judgment and resolve problems quickly.
28. Ability to identify work priorities and follow them to complete daily tasks.

Condition of Employment

Out of State Applicants that apply to Springfield vacancies in classifications in the occupational area of Professional, Semi-Professional, or Managerial will be subject to the following Condition of Employment: Pursuant to the State University Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date. 

About Southern Illinois University - School of Medicine

SIU School of Medicine was established in 1970 with a mission to educate physicians for central and southern Illinois. We are a medical school with four areas of excellence: medical education, patient care, research and community service. SIU School of Medicine provides education to undergraduate medical students, medical and surgical residents, fellows, and physician assistant students. Our clinical practice, SIU Medicine, includes a team of more than 250 health care professionals including university physicians and faculty members who are collectively dedicated to providing excellent medical care, advancement of care through research, and training the next generation of physicians. As the premier provider of health care services, SIU Medicine offers both primary care and specialized treatment services including preventative and diagnostic. SIU works in partnership with hospitals and clinics throughout central and southern Illinois to meet the health care needs of our communities.

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