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The Director is to oversee the operation and management of all managed retail properties and is the primary liaison between asset management and tenants.
Primary responsibilities:
Lead, direct, manage, develop, and supervise field staff in several geographic areas
Interface with owner, asset management, accounting, leasing agents, marketing and public relation firms, legal, outside audit services, tenants, architects, designers and various contractors
Develop and manage budgets, operating plans, payroll, purchase orders, and other control functions
Provides recommendations regarding property, such as alterations and maintenance
Negotiate retail leases with tenants and/or tenant representatives for new leases and lease renewals
Ensure the compliance of leases; abstract and ensure lease obligations are met internally and externally
Negotiate and oversee all service contracts
Establish and enforce maintenance standards, processes and procedures with an efficient and responsive system/process
Implement directives from construction and/or leasing regarding tenant improvement and/or build-out initiatives without compromising ongoing property management activities ensuring work has been completed to standards
Establish communication, reporting, and processes to complete all short and long-term on-site maintenance, repair and tenant improvement activities for working with field staff on a project-by-project basis.
Monitor maintenance and construction activities performed by tenants
Understand building systems, materials and components utilized in retail developments and provide expertise to field
Develop and maintain budgets and financial reports for each property working with the accounting department, such as monthly operating reports, CAM budgets, capital budgets, net operating income, etc.
Oversee all matters relating to tenants’ operations as they may affect the retail operations
Manage tenant relations
Conducts mandatory, weekly staff meetings and maintains thorough records of meeting agendas and action points.
Identify and coordinate all properties’ marketing and promotional functions/events
Provide market condition, development, and trend information for internal use and analysis
Monitor debt compliance
Coordinate disposition, including preparation of estoppels
Requirements:
Minimum four-year college degree required. An advanced degree is preferred.
Ten years' experience preferred in property management and maintenance of multiple retail properties in several geographical locations.
Demonstrated ability to negotiate, abstract and manage compliance of leases.
Computer proficiency in Microsoft Office: Word and Excel and property management systems, such as Yardi, MRI or Argus
O’Connor Group is a fully integrated real estate development company with a proven track record in the development of multi-family, industrial, retail and hospitality properties. It is one of the most respected privately held, independent real estate investment and management firms in the United States. The firm is based in New York City, with regional offices in Palm Beach and Mexico City