Required Qualifications (as evidenced by an attached resume):
Bachelor's degree (foreign equivalent or higher). Five (5) years of full-time facilities management experience. Supervisory experience. Experience with financial acumen and budgeting. Experience developing a preventative maintenance program. Must have, keep and maintain the appropriate valid NYS Driver's License; have a motor vehicle record which is free from major violations or a pattern of repeat violations. (***Out-of-State Applicants, see "Special Notes").

Preferred Qualifications:
Advanced degree (foreign equivalent or higher). Additional years of full-time facilities management experience. Experience working in a large academic, residential, or healthcare setting. Presentation experience. Experience using building management systems and software. Knowledge of building codes, safety regulations and maintenance best practices.

Brief Description of Duties:
The Director of Residential Operations provides comprehensive leadership and oversight for the facilities within campus residence halls, university dining spaces, and the Campus Recreation Center. This position is responsible for the strategic direction of the Residential Operations Department, leading facilities planning for renovations, new construction, and deferred maintenance, while ensuring that custodial and maintenance operations are efficient and customer-focused.

• Leadership:
  • Provide strategic leadership and oversight for residential services, ensuring safe, efficient, and compliant operations that are in alignment with the organization's mission.
  • Assess departmental operations, and develop and implement new programs and initiatives to create long-range goals to align with university priorities.
  • Direct and support residential staff through supervision, recruitment, training, development, and performance evaluation while providing ongoing coaching, mentoring, and guidance to managers and staff, to promote professional growth, strengthen skills and improve performance.
  • Develop succession planning strategies to ensure continuity of leadership and critical operational functions.
  • Coordinate between Residential Operations and represented Unions.
  • Create, implement, and maintain policies and procedures for Residential Operations.
  • Collaborate, plan, communicate, and meet regularly with the AVP for Campus Residences and the leadership team in Campus Residences. Advise senior leadership on all matters related to Residential Operations, including emergency incidents and response.

• Maintenance:
  • Oversee operations and maintenance activities, including preventative maintenance, routine inspections, and testing of building systems.
  • Direct and coordinate maintenance work with building managers and maintenance staff.
  • Provide guidance and feedback for resources in Residential Operations buildings.
  • Develop procedures and systems to ensure timely response to maintenance problems while maintaining a customer focused approach.
  • Ensure efficient and effective inventory management.

• Custodial Services:
  • Provide oversight of Custodial Services by directing all custodial functions.
  • Ensure all university recycling methods are being followed.
  • Provide guidance and feedback to Custodial staff for resources in Residential Operations buildings to maintain high standards of cleanliness, safety, and facility operations.

• Snow Removal/Weather Related Emergencies:
  • Oversee safe and effective snow removal and operations and other mitigation processes for Residential Operations. This requires 24-hour surveillance of anticipated storms.
  • Advise the Senior Director and Associate Vice President of Campus Operations and Maintenance, and any other leadership involved regarding snow removal/weather related emergencies.
  • Secure contract services in the absence of in-house staff.

• Budget Management:
  • Develop and monitor the department's operating budget to ensure expenditures remain within allocated limits.
  • Identify areas of cost savings.
  • Identify any shortfalls and bring to leadership's attention.

• Project Coordination:
  • Manage small deferred maintenance projects.
  • Collaborate with Campus Planning Design and Construction (CPDC) on large-scale renovations.
  • Work with the appropriate department on project budgets to follow campus objectives and priorities.
• Public Relations:
  • Collaborate with the Communications Manager on website and press releases.
  • Provide updates to inform the residential facilities of any disruptions to services or utilities, road closures, or any similar operation which may cause interruption to activities.
  • Develop, implement, maintain, and evaluate policy and procedures relating to areas of responsibility.
  • Build strong relationships with stakeholders, Campus Facilities, Environmental Health and Safety, and other university partners to enhance the student experience.

• Other duties or projects as assigned as appropriate to rank and departmental mission.

Special Notes:
This is a full-time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.

In addition to the employee's base salary, this position is eligible for $4,000 UUP annual location pay, paid biweekly.

Essential Position: This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such may be required to report to work/remain at work even if classes are canceled, and the campus is working on limited operations in an emergency.

***Out-of-State Applicants: Please note as a condition of employment and in order for this position to be tendered, the successful incumbent will be required to provide evidence of a valid license and driving abstract from the state issuing the license within five business days of a conditional offer and must obtain a NYS driver's license within 30 days of start date.

For this position, we are unable to sponsor candidates for work visas.

Resume/CV and cover letter should be included with the online application.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632-6280 or visit OEA.

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