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Premier Direct Banking Specialist
Job description At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our Depew, New York office. The Premier Direct Banking Specialist handles internal and external inbound calls servicing affluent clients across multiple products and propositions. Specialist are required to provide high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact and mentor's peers to achieve the same. Actively listens to the customer and


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