The director leads the strategic academic communications strategies and efforts for the Provost's Office and the Academic Affairs Division. The incumbent serves as a thought partner and collaborates closely with the Executive Vice President and Provost and senior academic leaders, serving an essential role in fostering a culture of awareness, transparency, responsiveness, and connectivity with constituents. The position is responsible for creating, developing, and implementing all phases and elements of robust communications and engagement planning, strategies, and tactics. The director creates and edits a variety of communications, manages projects, and interacts with all levels of the university to ensure timely, accurate, and effective communications from the Provost's Office. The director oversees academic communications, ensuring synchronicity, consistency, and effectiveness with the associate directors embedded in academic affairs areas, including the colleges and schools.
The director is assigned/embedded within the LMU Provost's office, partnering closely with the Executive Vice President and Provost, reporting to the Senior Director of Communications, and fully integrated into the LMU MarComm team, ensuring a seamless workflow, and assuring that the organizations, strategies, expectations, and priorities are synchronized and aligned.
POSITION SPECIFIC RESPONSIBILITIES:
Communications Strategy, Management, and Planning
Manage and implement concurrent, independent short-, medium-, and long-term communications projects that support the Provost and the Provost's Office's goals and priorities. Develop and implement communications plans, website maintenance and editorial schedules, and production schedules for academic communications efforts.
Serve as the primary communications producer and speechwriter for the Executive Vice President and Provost. Collaborate closely with the EVP as a thought partner and strategist, translating complex concepts and vision into clear, compelling, and thought-provoking messages and narratives that engage community constituents.
Executive Writing, Editing, and Producing
Identify, research, and produce original written content and products that include keynote speeches, talking points, question/answer scripts, executive summaries, case studies, and other business communications. Draft and edit institutional announcements, communications, or scripts for live and recorded delivery, statements, correspondence, internal newsletters, or quotes for public news releases or promotional materials.
Conceptualize, produce, and publish social media content intended to increase positive engagement with the EVP and Provost. Respond to social posts within an established framework.
Proofread and edit the work of senior leaders who submit materials in draft form to the Provost's Office. Interact with high-level executives, colleagues, and board members as assigned.
Set and ensure high standards for accuracy, narrative structure, consistency and tone, voice and cadence, word usage, style, brand narratives, and other quality assurance guidelines for communications from the Provost's Office.
Assure attention to detail through fact-checking and verification protocols. Devise and implement production workflows to support objectives and streamline requests, reviews, and approvals.
Stay abreast of news topics and trends related to higher education, leadership, economic, popular culture, politics, or other subject matters that may be reflected or referenced in communications. Maintain an organized, current, and functional library of reference information, statistics, rankings, news sources, articles, etc. for immediate retrieval.
Collaboration, Coordination, and Web/Calendar Content Creation
Serve as the primary liaison between the Provost's Office and MarComm, facilitating cross- collaboration to accomplish shared goals. Work closely with the Director of Presidential Communications to ensure that the President and EVP/Provost's communications are synchronized. Coordinate with university communications professionals to incorporate the EVP/Provost's objectives into broader communications and marketing activities, talking points, presentations, reports, and other channels. Assure alignment of communications efforts and goals with the university's overall communications strategy.
Collect and maintain information on events, lectures, and activities sponsored by the Provost's Office for inclusion in the university's online calendar of events.
Collaborate with the Communications Solutions and Digital Services team to develop an online content maintenance plan that ensures the timely updates of news, events, and general content of the EVP/Provost's website.
Supervision and Personnel Management
Direct assigned team members of communications or creative professionals. Hire, supervise, and train personnel, freelance and contracted partners, and students. Coach team members to maximize creativity, productivity, and effectiveness. Develop a culture of accountability through evidence-based decision making, outcomes assessment, and process improvement where individual and team progress, deadlines, and results are thoughtfully evaluated and reported with regularity.
Review and evaluate tactics, assess impact, and adjust strategies to improve continuously upon the effectiveness of team member outcomes and communications.
Complete other duties and projects as assigned.
Loyola Marymount University Expectations
Exhibit behavior that supports the mission, vision, and values of the university. Promote an environment that supports diversity and inclusiveness. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable and ethical conduct. Demonstrate a commitment to outstanding customer service.
The incumbent must have the ability to supervise creative, communications and technical personnel and manage complex projects with dependencies, deadlines, budgets and outside resources. The incumbent must possess the ability to implement marketing and communication principles and strategies in the execution of video projects. The incumbent must have the ability to initiate ideas, develop concepts and review the effectiveness of processes to ensure professional standards and high quality. The incumbent has the ability to assess the needs of internal clients and suggest appropriate measures to meet those needs. The incumbent is able to work effectively and independently with internal and external constituencies. The incumbent has the ability to operate in an environment in which skilled relationship management and consensus-building is required to deliver successful outcomes.
Speechwriting and institutional communications experience are required. Evidence of successful production of high-quality speeches and communications for senior executives evidenced by a portfolio or work samples required during the final consideration process.
Minimum eight years' experience in speechwriting, communications, or public relations work. Experience must include working with senior level executive.
Demonstrated expert-level understanding of creative process and ability to synthesize highly complex information into the formulation of editorial concepts. Demonstrated ability to implement communications projects to satisfy objectives.
Demonstrated computer proficiency with common software production suites.
Ability to produce high-quality deliverables with meticulous attention to detail. Must be metrics-driven and results-oriented with proven analytical skills.
Possess exceptional verbal and written communications skills and compelling and impactful presentation abilities. Can demonstrate the ability to motivate and inspire teams as well as colleagues, constituents, and audiences.
Highly collaborative style with experience developing and implementing communications strategies successfully; background that demonstrates relationship cultivation, consensus building, flexibility, team orientation, and managing through influencing.
Ability to provide quick turnaround for multiple requests while maintaining a strong reputation for excellence.
Must be able to perform effectively in a fast-paced, intellectually intense, creatively challenging, service-oriented environment, while also managing multiple projects with varying deadlines.
Experience working successfully in a complex organization, preferably in higher education.
Willing and able to adjust to changing demands and shifting priorities, and address urgencies that arise on evenings or weekends.
Evidence of high energy leadership style with a track record for leading both strategic and tactical communications efforts.
Self-starter, able to work independently and entrepreneurially; experience creating, developing and implementing new initiatives.
Bachelor's degree required, master's degree preferred in communications, journalism, public relations, English, or related field. Incumbent is expected to continue upgrading knowledge, skills, and abilities needed to apply best practices and industry trends.
COVID VACCINATION REQUIREMENT:
To ensure the safety and well-being of our community, Loyola Marymount University requires that all students, faculty and staff are vaccinated or have been approved for a qualifying medical or religious exemption.
Founded in 1911, LMU is a premier Catholic university rooted in the Jesuit and Marymount traditions. Our enrollment includes 5,962 undergraduate, 2,129 graduate and 1,278 law school students. Our 142-acre bluff-top campus is located in West Los Angeles and is among the nation's most beautiful and green campuses.