Overview

The Rehab Admission & Marketing Representative is responsible for providing case management services to all patients referred to WakeMed Rehab as well as marketing activities to monitor and develop relationships with all referral sources. This includes conducting a thorough clinical evaluation, assessing available resources and facilitating the development of a discharge/transfer plan from the referral location to the appropriate program within WakeMed Rehab system, or recommendations for alternative care options. This position is responsible for managing the planning, development and maintenance of an efficient admission system, establishing a community referral system and maintaining positive public relations with all internal and external contacts. Functioning as an advocate for the patient, works to identify initial goals for rehab and outcome achievement potential and is responsible for determining how available resources can be used and making referrals to appropriate community, financial, support and advocacy resources, verifying available healthcare benefits and is the primary point of contact for all insurance company case managers, providing communication as required for precertification of patients' hospitalization and treatment to all involved parties to facilitate continuity of care for each patient and ensures a smooth transition to the rehab program.
Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE

Licensure

Certified/Licensed/Registered in Field of Practice And Maintain Vehicle Operator Insurability Required
Education

Bachelor's Degree Nursing Or Physical Therapy Or Occupational Therapy Or Speech Language Pathology Or Master's Degree Social Work Required - And Master's Degree Related Field Preferred
Experience

2 Years Clinical - Rehabilitation Or Clinical - Acute Care Or Clinical - Ambulatory Care Required - And Public Relations, Marketing or Communications And/Or Sales Preferred

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