Position Overview
The Lied Center serves as a catalyst for the arts, creativity, engagement and community-building at the University of Kansas and beyond, presenting and hosting well over 200 events per year. The Events & Box Office Coordinator plays a meaningful role in the areas of front-of-house services, ticketing and volunteer coordination for these events.

The Events & Box Office Coordinator assists the Senior Director of Events and Audience Services (SEASD) in front-of-house operations for events and will coordinate the Lied Center's team of approximately 100 volunteer ushers. They also assist the SEASD and work with the Box Office & Events Manager (BOEM) in executing ticketing operations, including customer service and season ticket sales. The Events & Box Office Coordinator must be willing to work an irregular schedule, including evenings and weekends, to facilitate the optimal audience experience at the Lied Center.

Job Description
Event Management 55%

• Manage volunteer ushers, including recruiting volunteers, leading orientation and training, planning appreciation events, handling communications, and managing related software for event sign-ups.
• Assist the SEASD in the areas of front-of-house operations, including staffing events.
• Provide input regarding the policies and standards related to the front-of-house experience at the Lied Center.
• Complete other event-related duties as assigned by the SEASD.

Ticketing 45%

• Sell and distribute tickets (including outreach).
• Assist the SEASD and work with the BOEM in all necessary accounting (including payroll deduction), reconciliations (including UT Box Office), deposits, refunds, settlements, and internal/external communications.
• Provide input regarding the policies and standards related to the ticket buying experience at the Lied Center.

Position Requirements

1. This position requires working an irregular schedule, including frequent nights and weekends.
2. This position requires working on site.

Required Qualifications

1. Bachelor's degree in communications, public relations, performing arts, or relevant field and one (1) year of related experience OR five (5) years of related experience
2. Experience using the Microsoft Office suite (Word, Excel, Outlook, PowerPoint), as evidenced in application materials.
3. One year experience in a customer service or customer-facing role.
4. Excellent written and verbal communications skills as demonstrated in application materials.
5. Experience working in a team-based or collaborative environment, as evidenced by application materials.

Preferred Qualifications

1. A minimum of 1 year working in a box office setting that utilizes ticketing software, or the equivalent experience.
2. Knowledge of the performing arts, as evidenced by application materials.
3. Experience as a front-of-house or events manager, as evidenced by application materials.
4. Volunteer management experience, as evidenced in application materials.

Contact Information to Applicants
Kate Lorenz,
katelorenz@ku.edu

Additional Candidate Instruction
A complete application includes:

1. Cover letter addressing how you meet the required and preferred qualifications.
2. Resume.
3. Contact information for three professional references (including at least one previous or current supervisor).
4. Completion of the online application.

Application review begins Tuesday, July 8, 2025, and continues until a pool of qualified applicants is identified.
Advertised Salary Range
Minimum $41,299, commensurate with experience
Application Review Begins
08-Jul-2025
Anticipated Start Date
20-Jul-2025
Primary Campus
University of Kansas Lawrence Campus
FTE
1.0
Reg/Temp
Regular
FLSA Status
Nonexempt
Employee Class
U-Unclassified Professional Staff
Work Location Assignment
On-Site
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY.