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The Welcome Desk Coordinator leads execution of Front Desk Customer experience to provide excellent customer service as the primary staff member for the Admissions Welcome Desk and public area. Includes problem identification and solving and critical assessment of guest trends to inform strategic changes. This is a 100% full time, civil service, on-campus position.Reporting to the Associate Director of Visits and Events, this position represents the University of Minnesota to the public and provides extra-mile customer service to prospective students and their families at the Admissionâ™s office front desk.Extra-Mile Customer Service (70%)Leads implementation and management of the Office of Admissions Third Floor Welcome Desk Operations and Customer experienc
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