Dental/Clinical Assistant

Primary Purpose:
Under the general supervision of the Navigation Center Dental Director assists students and faculty in all clinical aspects of patient care and treatment, and coordinates care in collaboration with other health care professionals and Navigation Center personnel. This teaching clinic will serve previously and currently homeless individuals in transition to permanent housing and a permanent dental home.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

The position has an expected duration of no more than 3.5 years and is dependent upon continued availability of grant funding.

Essential Functions:

• Answer telephone and retrieve messages from voicemail; schedule patient appointments using the electronic health record system; confirm insurance and eligibility, collect information required for referrals.
• Perform chairside assistant duties for faculty and students including four-handed dentistry.
• Provide information regarding policies/procedures as they relate to scheduling, dental treatment, nature of the teaching clinic, available resources and financial obligations to patients, caregivers, and other providers
• Create electronic patient records in with appropriate documentation to include medical history, physical results and consent for treatment.
• Work with Clinic Director and Navigation Center personnel to order supplies; clean and maintain dental/hospital inventory and equipment.
• Sterilize dental instruments and maintain strict infection control standards; instruct students on appropriate procedures and protocols and assist them as necessary to maintain strict compliance with standards.
• Assist with and conduct Navigation Center and community public relations projects.
• Perform all other duties as assigned by Dental Director or designee.

Minimum Qualifications:
Knowledge of:

• Dental terminology and treatments
• Dental insurance billing procedures
• Scheduling and care coordination an inter-disciplinary environment
• Chairside dental assisting
• Sterilization and infection control procedures
• Medical emergency procedures including CPR
• Coordinating referrals for specialty care and direct hand off to other providers
• General office administration methods

Experience:

• Minimum of one year increasing responsibility in a dental office or dental school to include chairside dental assisting.
• Minimum of one year experience managing front office administrative duties.

Education/Licenses:

• High school diploma or equivalent
• Current California Radiation Safety Certification
• California Board-approved 2-hour course in the California Dental Practice Act
• California Board-approved 8-hour course in infection control
• ASHI, AHA, or ARC-approved course in BLS or any other course approved by the board as equivalent which includes hands-on simulated clinical scenarios

Working Conditions:

• Position is part-time, two (2) to three (3) days per week, eight (8) hours per day.
• Location will be at the Redwood City Navigation Center and occasionally at the neighboring Maple Street Correctional Center (MSCC).
• Travel to the dental school may be required for calibration, cross training and other special events.

Preferred Qualifications:
Ability to:

• Communicate effectively with students, faculty, staff, patients and other health care providers
• Apply patient management and time management skills
• Work in a fast-paced environment and maintain professional composure and demeanor
• Manage multiple priorities and projects simultaneously
• Work in non-traditional environments

Experience:

• Experience in Medi-Cal billing strongly preferred
• Experience using an electronic health record strongly preferred

Other:

• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements:
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional overtime may be required.
• Occupation exposure to bloodborne pathogens may reasonably be anticipated. Personal protective equipment will be provided to reduce or eliminate exposure to routine or limited infectious agents.
• Position requires standing during the majority of working hours.

Hiring Range: $23.78 - $31.50 per hour. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.

Background Check Statement:
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.



To apply, visit https://pacific.peopleadmin.com/postings/30192

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.








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