Job Description:

• Collaborates with the Associate Director, Programming and Communications to maintain the Divisionâ™s website, direct mail, and social media channels.
• Leads the re-launch and management of the Divisional website, direct mail, and social media initatives.
• Partners with the Executive Director of Strategic Communications and the Associate Director, Programming and Communications to maintain brand consistency across all digital communications, including visual identity, voice, and best practices.
• Reviews, reports out, and refines the strategy and execution for an integrated suite of digital communication channels and platforms. Makes recommendations and implements enhancements to optimize user engagement, improve platform performance, align with organizational goals, and adapt to emerging technologies and trends.
• Partners with Humanities Computing and Executive Director of Strategic Communications to monitor performance and key metrics to continuously improve messaging, engagement, and targeting to grow and better interact with the Divisionâ™s audiences.
• Identifies the occasion and strategic value of hiring external vendors to help deliver key communications delieverables. Manages and evaluates the work of external vendors.
• Develops marketing communications, advertising, or publicity strategies across digital properties.
• Plans and coordinates the development and production of digital marketing campaigns, ensuring deadlines and budgets are met.
• Provides collaborative leadership and strategy for all digital communications managed by units across the Division.
• Collaborates with other communicators across the Division and the University to maximize the impact of digital communications initiatives.
• Provides leadership and guidance for emerging digital marketing initiatives to increase audience size and engagement, including audience development, paid or owned social campaigns, and event promotion.
• Partners with the Director of Recruitment, Dean of Students Office, to grow, engage, and assess our outreach to prospective students in the Divisionâ™s graduate degree programs.
• Provides strategic guidance and leadership to the Associate Director, Programming and Communications, ensuring effective coordination of digital communications and the execution of best practices. Focus on supporting event promotion, broadcast management, content archiving, and distribution to achieve organizational objectives.
• Develops, plans, and disseminates information designed to keep the public informed of the organization's programs, accomplishments, or point of view.
• Makes contributions to the media interface, including writing press releases, planning and organizing media coverage for major events, and crafting responses to sensitive or controversial issues.
• Solves moderate to complex problems related to the writing, preparation, and/or delivery of information from or about the unit. Develop and ensure execution of strategies that increase effectiveness of communications; create metrics to drive evaluation of effectiveness.
• Performs other related work as needed.

Preferred Qualifications

Experience:

• Digital communications experience, including public relations, marketing, direct mail, journalism, digital storytelling, website management, and social media.
• Demonstarted excellence building collaborative and effective communications infrastructure for an organization.
• Demonstarted excellence providing collaborative leadership within and across a large and multi-tiered organization.
• Represent a brand via social channels, including LinkedIn, X, and Instagram.
• Create and oversee paid digital campaigns for targeted audiences, with understanding of targeting, split testing, and different ad formats.
• Demonstrated success at a mission-driven institution.

Technical Skills or Knowledge:

• Skilled with multiple CMS platforms and web hosting providors.
• Knowledge of HTML, CSS, and working in close collaboration with web developers.
• Proficiency in Microsoft office (Word, PowerPoint, Excel).
• Adobe Creative Suite, Canva, and other graphic design programs.

Preferred Competencies

• Articulate the importance and impact of the arts and humanities within higher education and public life.
• Excellent written and verbal communications skills.
• Resourcefulness, creativity, detail-orientation, and work independently.
• Effectively multi-task under deadlines and ask questions.
• Work effectively and collaboratively across all levels of the organization.
• Demonstrated excellent customer service skills.
• Take on additional duties as assigned.

Application Documents

• Resume/CV (required)
• Cover Letter, including your interest in this position (required)
• Three References Contact Information (required)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

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