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Patient Relations AnalystDepartment Description Patient Relations serves as the 'office of record' on behalf of Hospital Administration, provides a formal mechanism for submission and resolution of complaints/grievances and promotes the medical center public service mission and commitment to high-quality care/service and positive patient experiences and satisfaction. Patient Relations ensures the protection of patient's rights and adherence to patient's responsibilities; mitigates risk liability and negative public relations for the institution and assists customers with navigating the medical center and accessing care/service.Job Sum
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