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Procurement Help Desk & Training Supervisor
Position Summary: Rutgers, The State University of New Jersey, is seeking a Help Desk & Training Supervisor/Manager for University Procurement Services. This position reports to the Director of University Finance and Administration / Procurement Services Director.Among the key duties of this position are the following:Manages all aspects of the Procurement Help Desk function, including ticket resolution, reporting, and internal communication for enhancements.Serves as the lead for the support and enhancement of the ServiceNow Help Desk ticketing system.Supervises training functions, including training strategy, planning, classes, material development, and learning platforms primarily for all aspect


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