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National Skills Coalition

Washington, D.C.

American Society of Gene & Cell Therapy Logo
American Society of Gene & Cell Therapy

Washington, D.C.

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Lincoln Property Company

Oak Brook, Illinois

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University of Southern California (USC)

Los Angeles, California

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University of Southern California (USC)

Los Angeles, California

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Northeast Georgia Health System

Gainesville, Georgia

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Missouri Southern State University

Joplin, MO,

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Nemours Children's Health

Wilmington, Delaware

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National Rural Electric Cooperative Association

Arlington, Virginia

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University of Minnesota Physicians

Minneapolis, Minnesota

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Roxbury Community College

Roxbury, Massachusetts

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Atlantic Health (SP)

Newton/NJ/USA

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Harvard University Law School

USA - MA - Cambridge

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Cushman Wakefield Multifamily

Bethesda, Maryland

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The Ohio State University

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University of Minnesota Twin Cities

Minneapolis, Minnesota

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Stanford University

Stanford, California

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Cornell University

Ithaca, New York

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Northeast Georgia Health System

Gainesville, Georgia

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Nemours

Orlando, Florida

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Customer Advocate
JOB SUMMARY The Customer Advocate 1, under general supervision, communicates to Members and Providers policy and procedures and services of the Health Plan (Plan), and handles any complaints concerning the Plan by the membership. This position works on the Members behalf to resolve any issues and concerns by going the extra mile, when needed. ESSENTIAL FUNCTIONS OF THE ROLE Under general supervision, communicates to Members and Providers policies, procedures and services of the Plan to ensure complete knowledge of the Plan. Helps Members with access to the Plan system, and helps members pick an appropriate physician, and help with appointments.Must adhere to call handling goals of 80% of calls answered within 30 sec


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