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The Laboratory Services Supervisor performs a variety of standardized and highly specialized assays in a specific section of the Clinical Laboratory. As Supervisor, the individual is responsible for technical and staff supervision, administrative management of the section and for assuring proficiency of staff, accurate instrument operation, performance of maintenance and troubleshooting measures, quality control, quality assurance and proficiency testing. The supervisor is responsible for the departmental budget, employee relationships, customer service, performance improvement, and maintaining intra and interdepartmental communication. 24/7 accountability for dual campuses.

Essential Duties:

• Perform and supervise a variety of manual, semi-automated and automated assays while maintaining a high degree of accuracy and productivity.
• Recognizes normal, abnormal and critical results and taking appropriate action as required, including appropriate considerations for the age of the patient.
• Monitor and maintaining adequate supply levels for a specified section of the laboratory.
• Knowledge of clerical and computer functions and for carrying out additional clinical and clerical duties to meet the needs of the Department and hospital staff.
• Communicate and interact effectively with co-workers and guests of the institution.
• Obtain specimens from designated patients as necessary.
• Adhere to established Hospital and Departmental policies and procedures
• Maintain professional growth and development by attending Continuing Education sessions. Actively participates in the Department’s Quality Assurance program and attends meetings as necessary.
• Instruct, orienting and completing orientation checklist for new employees. Communicates with employees on the day to day operations of the section. Reviews implemented changes with all staff.
• Evaluate new technical procedures and for assuring their accuracy and implementation in the section.
• Manage and monitor quality control data and for the timely performance of calibration and preventive maintenance procedures
• Provide input to annual Performance Appraisal review for staff rotating in section. Assists in the process of commendations, counseling, interview and selection of employees.
• Assist the Department meet accreditation requirements by licensing agencies.
• Reinforce the use of personal protective equipment and maintains a safe work environment, requiring safe work practices.
• Coordinates and integrates department services on intradepartmental, interdepartmental And hospital wide levels.
• Plans for provision of service trough provision of appropriate levels of qualified competent staff. Policies and procedures are in place to support scope of service.
• Establishes and maintains performance improvement and quality control activities which support the department and the hospital.
• Provides for orientation, training, and continuing education of staff.
• Monitor space/resource requirements and utilization of outside resources.
• Assures results are available within defined TAT guidelines
• Adheres to Safety / Infection Control guidelines using personal protective equipment as required
• Willingness to take on new tasks and additional responsibilities
• Displays flexibility to cover the lab in emergencies and difficult staffing situations
• Obtains specimens from designated patients as necessary.
• Maintains an English speaking environment in all work areas
• Adheres to established Hospital and Departmental policies and procedures.
• Performs other duties as assigned.
   

Required Qualifications:

• Req High school or equivalent
• Req Specialized/technical training Graduate from an accredited Clinical Laboratory Scientist license program.

• Req 4 years in an Acute Care Facility setting.
• Req 1 - 2 years in a senior or supervising capacity.
• Req Prior senior or supervisory experience to include: specialized and complex analysis, computer experience, quality control, calibration, QC evaluation, inventory control, preventative maintenance, and quality improvement.

• Req Excellent Verbal and written Communication Skills.
• Req Leading/ guidance skills

Preferred Qualifications:

• Pref Clinical Laboratory Specialist in Chemistry (ASCP) OR ASCP in Microbiology.

Required Licenses/Certifications:

• Req Clinical Laboratory Scientist - CLS
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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