Los Angeles, California
D.C.
Los Angeles, California
Seaside, California
Posted: 18-Aug-23
Location: Nationwide
Type: Full Time
Categories:
Required Education:
Additional Information:
Title: Director, Client Success, Market Insight
FLSA Status: Exempt
Job Status: Full-Time
Supervisor: Vice President, Global Industry Engagement
Location: Fairfax, VA or Remote in North America
Department: Global Industry Engagement
Level: Director
Alt Work Eligibility: CWW-Y , Telework-Y, Remote-Y
Travel: 20 %
Summary of Position:
We are looking for a detail-oriented and driven Director, Client Success, Market Insight to increase company revenue by developing high-level relationships with large and strategic companies.
The primary responsibilities are leadership of the AVIXA Global Partner Program and pro-active selling of AVIXA Market Intelligence products. Global Partner Program scope includes targeting and recruiting new Partner candidates, renewal of existing Partners, and fulfillment and administration of the program throughout the year. You will be attending regular meetings with clients and advisors, assisting in the delivery of market research, discussing client business objectives, notifying partners of key business developments and conducting periodic business reviews in a high-touch account management model. This position will also be responsible for the selling of AXIVA Market Intelligence products to targeted accounts.
Experience in the professional Audio/Video industry is strongly desired, including high-level experience as a manufacturer, distributor, or integration solution provider. To be successful as a Director, Client Success, Market Insight, you should be persuasive and have strong business acumen. Ultimately, an exceptional Director, Client Success, Market Insight, should be adept at negotiating sound business deals with client executives as well as demonstrate excellent communication, leadership, and problem-solving skills.
Primary Responsibilities:
- Developing and managing Global Partnerships.
- Pro-active selling of AVIXA Market Intelligence to targeted companies.
- Building solid relationships with business leader level customers, vendors and distributors, as well as sales and marketing teams.
- Working in a multi-dimensional matrix organization to develop and serve strategic accounts.
- Advising marketing efforts by presenting market research to marketing directors and suggesting strategies to expand market reach.
- Leveraging sales automation resources including Salesforce to maintain shared accounts and sales pipeline and manage contracts and programs.
- Developing in-depth knowledge of company offerings to identify profitable business opportunities.
- Preparing all documentation required for requests for proposals (RFPs) and contracts.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Previous working experience as Senior or Key Account Manager for at least 8 years, delivering client-focused solutions based on customer needs
- Professional AV industry experience and familiarity of channel and business structure
- At least 10 years combined experience in senior leadership roles
- Previous experience selling or using commercial market intelligence products and services is strongly desired.
- Proven success in business development, sales, and marketing
- Experience of managing major national accounts at head office level as well as experience managing high-performing sales professionals
- Highly proficient in using Salesforce, managing sales pipelines, sales forecasts, and accounts.
- Proven ability to develop and maintain strong and trustworthy relationships with important clients
- Bachelor's degree in Business Administration, Marketing, Finance, or related field required; Master's degree is advantageous
- Self-motivated and able to thrive in a results-driven environment
- Excellent communication and negotiation skills
- Strong business acumen. Detail-oriented and persuasive
- Proficient in all Microsoft Office applications
Starting base salary range is $125,000-$145,000. Individual compensation will be commensurate with the candidate's experience. Full benefits are available and the position is eligible for the Director level annual bonus program.
Why You’ll Love Working Here:
- AVIXA is a global organization that celebrates diversity of thought, background, demographics, and experience.
- The AV industry is truly inspiring, changing how people experience the world.
- We’re headquartered in Fairfax, VA but also have a widely distributed team. We recognize that talented people live all over the world.
- Our values: Trust, Heart, Courage. No buzzwords here. We take these seriously and live them every day.
- Our people: you will be surrounded by some of the most talented, supportive, smart, and thoughtful leaders and teams.
- It’s not all about work: generous PTO and holiday time off, flexible working hours, option for a Compressed Work Week (i.e., 9/75 work week, or every other Friday off)
- The perks: AVIXA offers comprehensive medical, dental, and vision benefits, 401k plan with company matching, pet insurance, learning and career development opportunities, education assistance, and more!
This description describes the general duties and responsibilities of the position. It is not a complete list of duties and the employee may be required to take on additional duties and responsibilities as required by the needs of the association.
EEO Policy Statement: “It is the policy of AVIXA to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote, and compensate persons in all jobs without regard to age, race, color, religion, sex, age, national origin, disability, sexual orientation, or any other category protected by law.”
