Careers

Scheduled Hours

37.5

Position Summary

In support of the WashU strategic plan, Here and Next, this individual will play a key role in implementing a communications strategy by creating and managing communication content to engage internal and external audiences â“ including students, faculty, staff, community partners, alumni, parents, donors, and prospective donors. Over the lifespan of Here and Next, the individual in this position will conceptualize, acquire, create, edit and deliver communications content that informs and inspires the WashU community. Here and Next content will be created and delivered in traditional and innovative ways across multiple channels. This role will also source and use data from communication channels to continually evaluate and improve the performance of future Here and Next content. This position will contribute to the communication team advancing the university's strategic plan, Here and Next - this position has guaranteed funding for two years with opportunities to extend appointment based on availability of work and funding.

Job Description

Primary Duties & Responsibilities

• Cultivates, creates, writes, edits and disseminates strategic communications content via videos, stories and articles, presentations, key messages, and other traditional and innovative forms. Here and Next content is created to provide audiences with Interaction, Information, and Inspiration. Here and Next content will:
  • Allows audiences to interact with the outputs and events related to the strategic plan.
  • Provides information about Here and Next plans and progress.
  • Inspires WashU audiences through storytelling.
• Content will be created and shared in ways that build understanding, excitement, and endorsement of the strategic plan.
• Using the communication strategy set by the Comms Director and by applying their own knowledge of target audiences, this role will make decisions on what type of content will meet audience needs and offer recommendations on how to adjust communications content to meet the changing needs of WashU internal/external audiences. Example audiences will include: students, faculty, staff, community partners, alumni, parents, donors and prospective donors.
• Independently collaborates with internal and external partners by project managing content creation and marketing communications. Creates, or manages the creation of, visually appealing and relevant content for electronic and print distribution with internal and external design partners.
• Creates, manages and sustains an impactful online presence through website and/or targeted email marketing to internal and external audiences.
• Contributes to events by creating content for featured speakers and event attendees in support of strategic goals. Creates and presents communication plans and contents to implementation planning teams and leadership.

Preferred Qualifications

• Experience with creating and sharing content in support of internal communication strategy in a matrixed or global organization.
• Demonstrated experience in developing relevant communications content to meet the needs of targeted audiences.
• Experience creating and sharing content in support of a change management strategy or a change communication plan in a matrixed or global organization.
• Professional experience in higher education, public/private corporations, social movements
• Experience integrating the latest technology and content trends to support communications objectives.
• Experience in generating and using data to drive comms content development.
• Creative, audience-first communicator with demonstrated strength in content creation. Using an awareness of the short, mid, and long-term strategic goals of Here and Next, this individual is able to source and share impactful information and create and share inspiring stories in both traditional and innovative ways.
• Action-oriented with excellent organizational, analytical, planning, problem-solving and project management skills. Strong time management, attention to detail, ability to manage multiple priorities and ability to forecast and plan work across teams, while maintaining a landscape view of priorities, values and vision.
• Design skills and comfort with creative suites with an eye for creating and reviewing visual communications.
• Ability to synthesize project plans, dashboards, and updates to create audience-specific and audience-appropriate content
• Excellent interpersonal skills with ability and sensitivity in interacting with â“ and developing compelling communications for â“ a racially, culturally and socioeconomically diverse range of audiences, including faculty, staff, students, campus colleagues, alumni, community partners, donors and prospective donors and senior-level administrators and external advisors.
• Energy, vision, initiative, creativity, empathy, humility, tolerance for ambiguity, ability to embrace and navigate change, sound judgment, diplomacy, tact, and sense of humor.
• Enthusiasm and ability to work in a dynamic, adaptive, highly collaborative environment with multiple functions, audiences and priorities.
• Experience in using CRM systems to develop and manage constituent relationships. Experience in using data from these systems to develop and execute targeted communications via e-mail campaign management systems.

Required Qualifications

Bachelorâ™s degree in communications, marketing, journalism, business administration, English, or related field. Three years of progressive responsibility in related area.

Grade

G11

Salary Range

$52,000.00 - $88,800.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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