Careers

Job Summary

The Harvard University Employees Credit Union (HUECU) is one of the fastest growing Credit Unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members' best interests first in all that we do. Integrity and transparency are the foundation of HUECU's philosophy. Our mission is to enhance our members' lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs.

HUECU has a dynamic small-business atmosphere where every member of the team has a significant impact on our success. Our headquarters and flagship branch are located in the heart of Harvard Square, surrounded by shops, restaurants, and the vibrant University community. We are looking for talented, member-centric individuals to join our growing team. If you have energy, enthusiasm, and thrive in a fast-paced environment, please read on.

The Community Engagement Manager provides overall direction for HUECU's community outreach, corporate giving, financial education, and public relations. This individual has a key role in the HUECU's business development, deepening relationships within our sponsor organizations and identifying opportunities for new partnerships. The focus of this role will be to tie community engagement strategies to the HUECU's business objectives, and deliver on the organization's mission to consistently grow and improve our social impact. The Community Engagement Manager supervises and directs the ongoing activities of a team of two Community Engagement Specialists.

Position Description

• Develops;
  • strategies to increase visibility and drive membership growth within various member segments.
  • future programs to support the community and creates outreach opportunities to deliver on HUECU's mission.
  • plans, and implements HUECU Community Outreach and Business Development strategies:
    • Establishes, cultivates, and strengthens relationships with key stakeholders at HUECU's sponsor organizations.
    • Represents HUECU as an ambassador and advocate for the brand at various community and industry events, including presentations, orientations, open houses, and benefit fairs.
    • Leads member volunteer groups, such as the Scholarship Review Committee and the Student Advisory Council, to promote member engagement and inform HUECU business decisions.
• Conducts market analysis to identify new SEG opportunities and determine segment needs and volume potential.
• Plans and manages annual corporate giving budget, including considering all donation requests and making appropriate recommendations for gifts and awards.
• Identifies needs and opportunities for financial education programs within our communities and develops scalable solutions.
• Expands HUECU's virtual learning resources, including comprehensive curriculum of educational webinars and robust self-serve video libraries.
• Provides;
  • strategic direction, development, and delivery of HUECU's THRIVE Personal Finance and Education program, and develops new programs to support the community and provide outreach opportunities.
  • and trains HUECU staff to provide, financial education to members through presentations, personal coaching sessions, and other educational events.
• Leads public relations efforts to maximize brand value of HUECU's community engagement efforts, using all available marketing channels:
• Creates communications and content to promote and create awareness of existing and new community engagement efforts (i.e. blog posts, articles, press releases).
• Serves as the key point of contact for media, sponsor organizations, and other business relationships.
• Oversees the;
  • scheduling, promotion, execution, and measurement of financial education events and activities.
  • delivery of events and community engagement programs.
• Collaborates with colleagues across HUECU to create support for various initiatives and promote communication and engagement among internal teams.
• Organizes and directs events for employees, including both business related and social activities.
• Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment on the community engagement team.
• Maintains a thorough knowledge of HUECU products, services, and policies.
• Performs various other duties as assigned in support of HUECU objecti

Basic Qualifications

Basic Qualifications are the minimum threshold a candidate must meet to be considered for this role.

• Bachelor's degree required
• Minimum of one year supervisory experience required
• A minimum of five years of progressively responsible experience in a marketing or directly related role required

Additional Qualifications and Skills

The following qualifications are strongly preferred. If you meet some, but not all, we still encourage you to apply. HUECU values employees with a willingness to learn.

• Experience within the financial services industry preferred
• Demonstrated presentation skills and comfort speaking to large groups
• Exceptional verbal and written communication skills
• Ability to work independently in a fast paced environment with multiple job functions
• Highly organized with a meticulous attention to detail
• Ability and willingness to work additional hours during peak periods and/or a non-traditional schedule as necessary, e.g. weekends and evenings.

Working Conditions

Interviews for this position may be conducted via telephone & Zoom video conferencing, based on the department's current presence on campus.

Harvard University Employees Credit Union (HUECU) is an on-campus community, and all positions are based in Boston and Cambridge.

The majority of jobs at HUECU are hybrid remote/office. During the initial 90-day training period, new employees may be expected to work in the office more frequently, up to full-time. The regular schedule will be on site a minimum of 2 times per month. When appropriate, remote work must be performed in a state in which Harvard is registered (MA, ME, NH, RI, VT). Additional details and expectations will be discussed during the interview process.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Additional Information

Additional Information:

• Please provide a cover letter with your application.
• Please note: Harvard University requires a pre-employment reference and background screening, which includes OFAC (Office of Foreign Assets Control).
• Harvard University is unable to provide work authorization and/or visa sponsorship.
• This position has a 90-day orientation and review period.

Harvard University Employees Credit Union: https://www.huecu.org/


Accessibility:

Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.

Benefits

We invite you to visit Harvard's Total Rewards website to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

Hybrid (partially on-site, partially remote)


Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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