Careers

Director of Internal Communications

Requisition Number: 20122637
Type of Employment: Full-Time Regular
Number of Months:
Months Employed:
Number of Hours per Day/Week: 40
Daily Hours: 8:00 a.m. - 5:00 p.m.

Summary Position
The director of internal communications works with university leadership and employees throughout the university to foster a culture of open, informative and productive communications. As a member of the Office of University Communications, the director will also create and execute a strategic, cohesive and sustainable internal communications plan that supports and improves communications efforts undertaken at all levels by university offices or departments. Working with the Office of Human Resources (HR), the director will be responsible for creating and implementing a unified HR communications strategy, integrating all HR functions-benefits, compensation, talent acquisition, etc. Working closely with the assistant vice president for strategic communications and media relations, the director also will create and coordinate the production of content for internal and external audiences across a range of platforms including the university's news site, Today at Elon, social media, digital newsletters and other print and digital platforms.

Benefits of Working at Elon University As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for employees.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at three years of service. After four years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Education Requirements
Bachelors degree or higher in journalism, communications, public relations, marketing or related field. Minimum of five years of experience in the fields of journalism, strategic communications, public relations, corporate communications or marketing.

Degree/Major: Bachelor's degree or higher in journalism, communications, public relations, marketing or related field
Length of Experience: Relevant experience in the fields of journalism, strategic communications, public relations, corporate communications or marketing.
Supervisory Experience: No

Supervisory Experience Detail


Special Skills or Experience
Ability to read, analyze, and interpret complex documents and the ability to respond effectively to sensitive inquiries or complaints Excellent writing skills including proficiency in AP style Proficiency in using social media including knowledge of and experience using including Facebook, Twitter, Instagram, YouTube and LinkedIn. Ability to work within a web content management system and use appropriate multimedia software tools Strong interpersonal skills; strong strategic planning skills; strong multitasking skills and a high degree of work productivity. Significant experience with Microsoft Office package, specifically Word, Excel, and PowerPoint. Prefer experience using Photoshop and/or InDesign as well as media monitoring and social media publishing/monitoring platforms

Special Instructions to Applicants
Submit your cover letter and resume, including three references.

Posting Date: 07/12/2023
Closing Date:
Open Until Filled: No

General Purpose of Position
The Director of Internal Communications works with university leadership and employees throughout the university to foster a culture of open, informative and productive communications focused primarily on internal audiences.

Essential Duties and Responsibilities
Work with university leadership and employees throughout the university to foster a culture of open and productive communication by creating and executing a strategic, cohesive, prioritized and sustainable plan to support and improve internal communications efforts undertaken by university offices and departments.

• Serve as an expert source and thought partner for the campus community, encourage and creating better and more effective internal communications. This includes identifying opportunities for efficiency, promoting brand consistency and fostering closer connections between communicators.
• Ensure the appropriate use of current technologies for effective communications, monitor communications trends, and develop strategies that continue building stronger connections among all members of the internal and external community. The director will be the 'go-to' resource for internal communications strategy and execution.
• Work closely with the Office of Human Resources to develop and execute a communications strategy that highlights the work environment for current employees and attracts prospective employees.
• Assist in broader campus education efforts to help ensure faculty and staff are informed about the variety of ways to communicate with internal and external audiences.

Create and coordinate the production of internally focused content for students, faculty and staff for platforms including Today at Elon, elon.edu, digital newsletters, social media, digital signs and the university calendar.

• Develop a strategy for the addition of internally focused newsletters drawing upon curated content that are designed to increase awareness of faculty, staff and student achievement and to build community.
• Develop a content strategy and calendar focused on increasing the visibility of employee achievement, internal operations and community connections. This will include creating content and making updates to elon.edu pages, creating content for digital newsletters and writing articles for Today at Elon.
• Support media relations efforts by identifying opportunities for earned and owned media related to areas including student, faculty and staff achievement, innovation within university programs and higher education trends.

Assess the effectiveness of internal communications efforts through the regular analysis of user-engagement data from Today at Elon, external newsletter vendors, Google Analytics and social media.

• Prepare reports based on the collection and analysis of engagement data to keep university leadership informed about the effectiveness of these communications efforts.

Contribute to the elevation of the profile of the university with external audiences and support the protection and reinforcement of the institutions reputation.

• Assist the assistant vice president for strategic communications and media relations with the development of proactive pitches to media and with the universitys response to incoming media requests.
• Work with the assistant vice president on the universitys communications response to crises, including actively monitoring media reports and social media traffic.
• Contribute to the creation and use of an annual content calendar to maximize the impact of content for the universitys publication platforms throughout the year.

Participate in regular meetings with staff from the Office of University Communications.

Other duties as assigned.

Education and Experience
Bachelors degree or higher in journalism, communications, public relations, marketing or related field. Minimum of five years of experience in the fields of journalism, strategic communications, public relations, corporate communications or marketing.

Does this position require driving for the university? Yes

Additional Information


To apply, visit https://elon.peopleadmin.com/postings/9627

Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.

Elon University has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a No. 1 ranking for excellence in undergraduate teaching and No. 9 for innovation. Global engagement is central to Elons experience and the Institute of International Education has ranked the institution No. 1 in the nation for study abroad for 16 straight years.In addition, Elon is the only university in the nation ranked in the top-20 by U.S. News for excellence in all eight academic programs 'Focused on Student Success.' Elons more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe.







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About Elon University

Elon University has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a No. 1 ranking for excellence in undergraduate teaching and No. 9 for innovation. Global engagement is central to Elon’s experience and the Institute of International Education has ranked the institution No. 1 in the nation for study abroad for 16 straight years.In addition, Elon is the only university in the nation ranked in the top-20 by U.S. News for excellence in all eight academic programs “Focused on Student Success.” Elon’s more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe.

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