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Assistant Dean, Student Experience School of Continuing Studies Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Assistant Dean, Student Experience - School of Continuing Studies - Georgetown University

Georgetown's School of Continuing Studies (SCS) seeks to foster a collaborative, innovative, and student-first culture shaped by Georgetown's Jesuit heritage and values. SCS endeavors to be a center of innovation and growth within the University by introducing academic programs that respond to emerging and evolving needs in the economy and society. When you join our team at SCS, you become part of a thriving ecosystem of staff and faculty committed to inspiring students to seek something greater in their lives and careers.

Job Overview

The Assistant Dean of Student Experience is a key member of the Academic Operations team and plays a vital part in working directly with students and stakeholders to assess the needs of the community. They use this knowledge to propose and execute large scale projects to improve the SCS degree student experience; and they represent the Academic Operations Department in student facing work at SCS and in university-wide working groups.

They assess and manage the student experience of more than 20 degree programs - in duties that include but are not limited to strategic implementation of community strategy, resource coordination, external and internal communications, event planning and logistics, and industry partnership development.

As well, the Assistant Dean takes a data and research driven approach to proposing new student initiatives, collecting feedback and measuring resources, using platforms such as Cognos, Looker and My Access to do so. Externally, they meet with students, lead focus groups, and implement surveys to collect qualitative data to complement the qualitative side.

They collaborate closely with the Executive Director of Students and Academic Operations, Assistant Deans, larger Academic Operations department, the Dean's Office, and Admissions teams. Their work leads to ongoing recommendations to the Executive Director of Students and Academic Operations that continually advance the experience of the community school-wide.

Work Interactions

1. Executive Director, Students and Academic Operations - work with the Executive Director, Students and Academic Operations on strategies to advance the department and improve the student experience

2. Assistant and Associate Deans and Faculty Directors - work with assistant deans and faculty directors, getting to know each program intricately, gathering and sharing feedback as part of larger scale project management

3. SCS Academic Operations - work with the department on strategies for community initiatives.

4. SCS Data Team - work with the data team to master SCS systems for student tracking and information

5. SCS Dean's Office team - coordinate on planning, communication and execution of pre-existing and new student facing projects

6. SCS Admissions Team - collaborate on conversion strategies and present those ideas to larger department

7. Students - serve as a direct point of contact for student feedback on their experience.

8. SCS Finance Team - if needed, coordinate with the SCS Finance Team on budget needs of proposals within the larger school budget

Qualifications

• Master's degree
• At least 3 years of direct student advising or affairs experience
• Demonstrated expertise in assessing quantitative and qualitative data and short- and long-term project management.
• Experience building administrative and logistical infrastructures for events
• Exceptional interpersonal skills. Ability to interact and influence at all levels of an organization and to work collaboratively across functions, levels and departments toward shared objectives.
• Strong writing and communication skills, including comfort with public presentations to a wide range of audiences
• Ability to work cooperatively and strategically in a team environment with all levels of staff.
• Commitment to the mission of the School of Continuing Studies, and the vision of the Academic Operations department and Dean.
• A sense of humor and a desire to work with a variety of people in expanding the work of the SCS
• Fluency with Microsoft Office and Google products

Work Mode: Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.


To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Assistant-Dean--Student-Experience---School-of-Continuing-Studies---Georgetown-University_JR14702







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