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Specialist, Client Service
Overview Overview: The Service Manager role is responsible for managing the delivery of a customized service model which includes data management, performance measurement and reporting functions provided to our investment management, insurance and pension client base. The role will serve as the primary point of contact for questions regarding the delivery of the managed service model, by managing software changes and supporting functional changes to the model in accordance with the changing business needs of the client. Understanding the client's business model and how it relates to the services provided is paramount. Strong organizational, communications, technical and leadership skills are highly valued in this position.


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