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Vice President, Customer Service
Job Summary (Overall Purpose of the Position) The Vice President, Customer Service, provides leadership to the accountability areas listed below for strategic and business planning, resource management, employee engagement, and customer satisfaction. This position oversees the customer service department and aligns the department’s vision and outcomes for the long-term success of Midwest Energy. In addition, the Vice President, Customer Service, is a member of the Executive Staff. This position interfaces with other Staff members to ensure effective inter-departmental initiatives and working relationships. Accountability Areas: Customer service Energy services: including energy efficiency, energy technology(behind meter solar,


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