As the region's only Level I Trauma center, Harborview Medical Center is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
The HARBORVIEW MEDICAL CENTER - Comprehensive Outpatient Rehab has an outstanding opportunity for a Program Coordinator, Full-Time, Day Shift.
RESPONSIBILITIES: Under general direction, perform work using knowledge and experience specific to the program. Exercise independent judgment in interpreting and applying rules and regulations. Independently advise students, staff, program participants and/or the public regarding program content, policies, procedures and activities; select/recommend alternative courses of action and have extensive involvement with students, staff, the public and/or agencies in carrying out program activities, and coordinate, schedule and monitor program activities to determine consistency with program goals.
Standards of Performance •Serves as primary contact with program participants; provides information regarding program policies and activities; performs a variety of public relations functions. •Composes correspondence, printed materials, and/or news releases related to program policies, procedures, and operations; edits materials for accuracy, appearance, readability, and style. •Compiles and distributes information relative to program activities; confers with other campus departments and outside agencies; serves as resource person for campus committees concerned with program operations; interprets statistical data, historical activity reports, and other materials in the functional area. •Coordinates arrangements for program activities such as meetings, conferences, and events. •Schedules appointments and meetings. •Establishes and maintains records and files; records statistical information. •Prepares narrative and/or statistical reports regarding program operations. •Performs complex word-processing tasks such as merging and sorting, integrating text with graphics, creating spreadsheet and database files, uploading and downloading data, and creating footnotes and outlines. •Uses spreadsheet and database software to develop and maintain records. •Uses graphics software and makes recommendations regarding appropriate display of graphic information. •May order, receive, and maintain inventory. •Provide information and advice to students, staff, program participants and/or the public regarding program content, policies and activities, recommend alternative courses of action; promote the program on campus with outside organizations. •Attend meetings and/or conferences as program representative. •Confers regularly with representatives of off-campus organizations and agencies regarding the interpretation and implementation of program and institutional policies. •Monitors program activities in relation to established program goals; within established program parameters, determines variance from program standards. •Uses word processing, graphics, statistical, spreadsheet, and/or database software. •Directs the work of others. •May make public presentations related to program specialty. •Completes routine tasks in a timely manner per workgroup expectations (daily, weekly, monthly, etc.). •Enters/retrieves data from the computer. •Serves as primary contact with program participants; provides information regarding program policies and activities; performs a variety of public relations functions. •Compiles and distributes information relative to program activities, confers with other campus departments and outside agencies; serves as resource person for campus committees concerned with program operations; interprets statistical data, historical activity reports, and other materials in the functional area. •Faxes, copies, and files clinical documents as requested or per routine job duty. •Assists with patient care interactions within the scope of training and as assigned by clinical staff. •Provides information and advice to students, staff, program participants and/or the public regarding program content, policies and activities; recommends alternative courses of action. •Works at a level of supervision appropriate to position and experience. •Identifies the need for additional supervision on challenging issues or projects and seeks input. •May use desktop publishing software. •Establishes and maintains records and files; records statistical information. •Uses graphics software and makes recommendations regarding appropriate display of graphic information. •Performs complex word-processing tasks such as merging and sorting, integrating text with graphics, creating spreadsheet and database files, uploading and downloading data, and creating footnotes and outlines. •Cultivates and demonstrates positive work attitudes and relationships. •Contributes positively to the efficient operation of the clinic and/or workgroup through the demonstration of teamwork and flexibility. •Accepts workgroup projects with a positive attitude. •Participates in staff meetings. Offers creative, positive ideas and solutions. •Manages work communications per workgroup standards (email, pager, voice mail, etc). •Takes initiative to further skills and provide support to workgroup activities. •Organizes work and appropriately prioritizes patient care assistance and/or projects with occasional assistance from supervisor. •Utilizes available resources for problem solving. •Seeks feedback from others and responds in non-defensive manner. Implements suggestions from constructive feedback. •Asks for help as needed and offers to assist others when appropriate. •Communicates progress on assigned tasks. •Prioritizes projects to meet deadlines and fits them in with routine tasks; re-establishes deadlines as needed. •Demonstrates cultural competence; shows tolerance of and sensitivity to individual differences. •Makes self open to and available for appropriate tasks as requested by clinicians. •Performs related duties as required.
Financial Responsibility: •Monitors budget status in line with program activities, plans, or priorities; maintains program budgets and initiates corrective action; signs vouchers; receives, processes, and deposits funds; assists in the preparation of grants and grant proposals. •Demonstrates knowledge of cost efficiencies in the performance of job duties. Utilizes supplies, resources, and time appropriately. •Completes Kronos accurately and approves time card in a timely manner. Duties possibly include role as a department timekeeper. •Accurately orders, stocks, and maintains clinic supplies in a cost-effective manner. •Maintains punctuality: ready to work at start of shift and returns to work promptly after breaks/lunch.
REQUIREMENTS: High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience.
As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.