Careers

Hill Country Community Clinic

Job Title:            Chief Executive Officer

Department:       Administration

FLSA Status:      Exempt

Reports To:        Board of Directors

Hours:                M-F, 8am-5pm, varies

Revision Date:    May 3, 2022

POSITION SUMMARY: 

Under little to no supervision, provides leadership, direction and administration of all aspects of the clinic activities to ensure accomplishment of its mission statement and objectives of the Board of Directors.  Oversees the activities of all staff and operations.  Provides primary leadership on external political issues impacting clinic.    

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned which may become essential to the position. 

Participates with the Board in planning for the course the clinic is to take in response to developing the needs of health care services and the community.

1. 1. Evaluate the effects of external forces on the clinic.
   2. Recommend long-range plan to support philosophy, guiding principles and general objectives.
   3. Inform board members of current trends, issues, problems, activities as related to services and community.
   4. Recommend clinic policy positions concerning legislation, government and public policy.
   5. Help identify potential board members with diverse expertise.

Oversees clinic operations and work force development issues, utilizing department directors and management team.

1. 1. Ensure attainment of clinic objectives through proper selection, development, motivation and evaluation of clinic personnel.
   2. Establish appropriate departmentalization and delegation
   3. Ultimately responsible for safety of personnel, oversee safety programs and related issues.
   4. Work with department directors and other managers to ensure appropriate leaderships skills are developed and utilized.
   5. Keep abreast of related employment and labor legislation and issues affecting clinic.
   6. Communicate regularly with management to keep apprised of potential employee relations issues.

In concert with Medical Director, Behavioral Health Director and Dental Director, monitors the quality of the clinic’s medical and dental services through coordination of the Board, Medical and Dental Staff.

1. 1. Ensure that medical and dental practices are consistent with acceptable and standard practices, taking appropriate actions when deviations exist.
   2. Consults with medical and dental staff prior to establishing new policies and to determine the need for new policies and/or the availability of resources to implement such policies.
   3. Appropriately represents the Board to the medical and dental staff.
   4. Coordinates efforts of the medical and dental staff, Board and administrative staff in the recruitment, training, and retention of qualified medical and dental staff.

In concert with Chief Financial Officer, oversees allocation of finances of clinic operations.

1. 1. 1. Assures the sound fiscal operation of the clinic including timely, accurate, and comprehensive development of annual budget and its implementation.
      2. Plans for capital equipment through budget.
      3. Provides staff leadership in areas of capital fundraising.
      4. Plans for use of physical resources of the institution.
      5. Insures against physical damage.
      6. Arranges contractual relationship with consultants, contractors, architects, etc., on behalf of the Board in planning and developing facilities, finances and human resources programs.
      7. Writes or facilitates grant applications to obtain resources for clinic.
      8. Combines organizational resources in such a way as to maximize quantity and/or quality outcomes.

Ensures compliance with regulations governing clinics and the rules of accrediting/licensing bodies by continually monitoring the organization’s service delivery and by initiating changes as required.

1. 1. Responsible for obtaining qualified legal counsel when appropriate.
   2. Establish policies and procedures consistent with the requirements of the clinic’s state license as a “Community Clinic and a Federally Qualified Health Center”.
   3. Advises the Board on any issues related to legal risk management.

In collaboration with the Operations Team, supports the daily functioning of the clinic sites and service delivery

1. 1. Coordinate with stakeholders on clinic priorities and the delivery of care.
   2. Support the facilities of the various sites to ensure the a positive and staff clinic experience for patients and staff
   3. Support the implementation of necessary changes to clinical programs and administrative systems in cooperation with the Operations Team.
   4. Work with the team to ensure that the experience of both patients, staff and community partners aligns with the clinics mission and values.

Works with legislators, regulatory agencies and representatives of the industry to assure that legislative and regulatory policies promote the health of the community and do not place unmanageable encumbrances upon the clinic.

1. 1. Support the state (e.g. CPCA) and national (e.g. NACHC) associations.
   2. Provide information before legislative and regulatory bodies.
   3. Solicits board, county and community support.

Promotes the integration of the clinic with the community by using effective communication and public relations techniques.

1. 1. Listens to staff and other volunteers to improve services and generate community involvement with the clinic.
   2. Speaks to community groups concerning health care problems and new programs.
   3. Represents the Board to the community.
   4. Represents the clinic in state and national associations concerned with health care delivery.
   5. Initiates, develops, and maintains cooperative relationship with business community, local hospitals, Public Health and County government.
   6. Assists with the organization of fund raising efforts.

Working with management team, Board and other key persons, foster smooth functioning, efficient operations through the timely and effective resolution of crises.

BEHAVIORAL STANDARDS:

• Adheres to Policies & Procedures
• Participates in team systems
• Performs duties ethically
• Maintains client confidentiality
• Demonstrates ability to re-prioritize duties as the need arises
• Uses time efficiently
• Be responsible for co-workers & client satisfaction
• Displays flexibility in accepting, changing or carrying out assignments
• Maintains a neat, clean & safe work environment throughout the facility
• Performs job duties in a quality manner

SUPERVISORY RESPONSIBILITIES:

Directly and indirectly supervise managers and employees of clinic.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates and Licenses:

Current CA drivers’ license required. Current CPR certification.

Language Ability:

Must have highest level of language skills.  Ability to read, analyze, and interpret the most complex documents.  Ability to respond effectively to the most sensitive inquiries or complaints.  Ability to write speeches and articles using original or innovative techniques or style.  Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management.

Math Ability:

Must have high level math skills.  Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Must have very high reasoning skills.  Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have excellent working knowledge of Windows operating systems; Microsoft Office Suite - Word, Excel, Outlook; Internet browsers.

Equipment Skills:

Proficient with computers, printers, multi-line telephone systems.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is an indoor business office environment.  The noise level in the work environment is usually moderate with normal business office, computer and printer noise.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and occasionally may lift and/or move up to 25 pounds.  Employees must regularly utilize close vision, distance vision and ability to adjust focus.