The Audiovisual Technical Specialist works as a member of the Events Team and is responsible for assembly, operation and maintenance of sound and video equipment including speakers, microphones, video monitors, switcher, sound mixer,and a still camera that are used to enhance live events and institutional video/photography projects. The Audiovisual Technical Specialist closely collaborates with stakeholders throughout the planning process to ensure a comprehensive understanding of technology and support expectations leading up to events and projects. Provides professional and thorough customer service for speakers, VIP guests, event attendees and staff collaborators.
Setup and operate audiovisual equipment for trainings, presentations, meetings, events, and institutional video/photography projects; operate cameras and lighting system, adjust microphones and run virtual event software (e.g., Zoom).
Provide technical support for hybrid events, webinars, teleconferences, symposia, public lectures, meeting and other virtual and/or hybrid events.
Troubleshoot technical issues in a timely manner.
Coordinate graphics used in displays.
Provide excellent customer service: address technical questions and problems related to A/V equipment and presentation computers, troubleshoot presentation software and virtual event software (e.g., Zoom). Suggest improvements and enhancements to ensure best possible production.
Coordinate A/V checks with host departments and speakers, provide guidance on best practices, confirm speaker consent for video recordings.
Organize run-of-show schedule for event participants to ensure seamless production of speaker presentations.
Produce and edit live video content and manage storage of content; collaborate with host department to edit video content and provide final copy to Digital Content Editor for the Dumbarton Oaks website.
Provide still photography for events and institutional projects: group and individual photographs, event candids, photography of museum objects, and other requests as needed.
Perform monthly inventory management of all equipment and accessories: clean and maintain equipment, report damages or needed repairs/upgrades to the Events Manager and IT Director as appropriate.
Other duties as assigned.
Evening and weekend hours may be required.
Salary Grade: 055
Union: 55 - Hvd Union Cler & Tech Workers
3+ years of relevant job experience
Knowledge of industry standard formats and techniques
Comprehensive knowledge of (video and still) camera and lighting techniques, and familiarity with editing software
Thorough understanding of virtual event software for hybrid events and meetings
Creative and flexible with strong communication and organizational skills as well as the ability to interact with coworkers and event participants, often under deadline pressure
Proficient in computer systems used in multimedia production, as well as Microsoft Office 365
Experience and knowledge with live sound recording and production is preferred
Experience with 3play Media for closed captioning services is preferred
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Harvard University Faculty of Arts and Sciences
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.