Details
Posted: 24-Apr-22
Location: Phoenix, Arizona
Salary: Open
Internal Number: 17319488
Internal Communications Manager, Offering Portfolios - Deloitte ConsultingDo you have a strategic and executional mindset that can guide multiple internal stakeholders while delivering high-value communications results to drive business objectives and employee engagement? Are you a team player and creative thinker with superlative writing and project management skills? Do you thrive in a fast-paced environment, working with colleagues in a virtual setting to meet our business and client needs?
We are looking for an entrepreneurial and passionate internal communications manager to join our Consulting Marketing team to lead Offering Portfolio communications.
What you'll do:You will work closely with our Offering Portfolio (OP) senior leadership team and other communications and marketing professionals within Consulting Marketing to coordinate communications efforts in support of driving Deloitte Consulting's growth strategy. Your work will involve:
- Building comprehensive communications strategies, engagement initiatives, and execution plans aligned to key priorities grounded in communications best practices and a deep understanding of how the business operates
- Serving as a strategic communications partner to the OP Leaders and their chiefs of staff (COSs) around implementing the strategic communications plans, infusing cross-Consulting messaging throughout the networks, and engaging OP audiences
- Ensuring connectivity across OPs to leverage best practices and scale repeatable activities; collaborate with Industry communications colleagues
- Clearly defining and documenting messaging priorities across key communications channels to minimize overlap and maximize the impact of messages delivered
- Regularly collecting, analyzing, and reporting data to support internal stakeholders' understanding of tactic performance in alignment with approved comms strategies; providing recommendations to adjust strategies and optimize approaches
- Fostering strong relationships with internal stakeholders to develop clear, consistent, and creative communications, segmented by target audience, that drive strategic business objectives
- Managing colleagues who lead day-to-day relationships with business leaders; overseeing the development of impactful content designed around storytelling principles and human-centric, inclusive language to personalize the narrative in a way that resonates, is relatable, and captures Deloitte's unique culture and values
- Collaborating and aligning with communications teammates to activate and cascade or reinforce priority business messages and campaigns across network channels
- Liaising with junior resources to support execution and performance measurement / metrics of internal communications tactics; coaching team on providing strategic recommendations
- Contributing to a high-performing team by sharing best practices across communications, marketing, and business stakeholders / cohorts in support of communications excellence across the organization
The team:Deloitte's Consulting Marketing team provides value to the US Firms by differentiating the Deloitte brand, driving Deloitte's business priorities forward, innovating new marketing and communications solutions, and delivering distinct client experiences. We develop cutting-edge marketing and communications plans, creative assets, and unique experiences that engage our internal and external audiences; deliver on the strategy of our businesses; and capture the hearts, minds, and loyalty of our clients.
Qualifications include:- Communications professional with a minimum of 7+ years relevant experience
- Proven success in developing and executing internal communications strategies / plans for a large business, preferably in professional services
- Solid organizational and project management skills with the ability to prioritize and manage expectations across multiple, complex projects / priorities
- Strong executive presence and comfort working with and advising senior management
- Analytical mindset, with ability to interpret data into meaningful insights and strategies
- Detail-oriented with fantastic follow-through skills
- Excellent verbal and written communication skills-including effective storytelling and presentation skills
- Ability to work in a matrixed organization with a cross-functional, virtual team; experience in large corporate settings and / or professional services a plus
- Flexibility and ability to thrive in a fast-paced environment, while possessing a high level of comfort with ambiguity
- Proficient in MS Office suite-including Teams, Word, Excel, PowerPoint, and One Drive; knowledge of the latest internal communications measurement platforms a plus
- Travel up to 10% is required for this role.
- Limited immigration sponsorship may be available.
How you'll grow:
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
Benefits:At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte's culture:Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship:Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.
Recruiter tips:
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.
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