Careers

Project Coordinator (AA/S E I) / Strategic Communication
California State University, San Bernardino


Job No: 511121
Work type: Staff
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time




About CSUSB

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

• Build your future
• Work with the best
• Be your authentic self
• Focus on you
• Make a lasting impact
• Work for a purpose that is greater than your own
• Bring everything you are, become everything you want

Department Summary

The Office of Strategic Communication (OSC) is responsible for leading and managing the university's marketing, public relations and media relations activities to advance the university's mission, core values, and strategic directions. The OSC is challenged to develop a top-flight external relations and internal communications program targeting the institution's diverse constituencies and to develop successful marketing and public relations efforts that enhance the image and visibility of California State University, San Bernardino (CSUSB). By promoting the strengths and accomplishments of CSUSB to regional, national and international audiences the OSC plays a critical role in advancing the University and cementing CSUSB's reputation as a preeminent center of intellectual and cultural activity in Inland Southern California.


Required Application Materials

All applicants must submit 1). Letter of interest or cover letter, 2). Current resume or curriculum vitae, 3). Three professional references who can provide assessments of your professional experience, accomplishments, and prospects for success in this position, and 4). Diversity Statement - may include your interpretation of diversity, inclusion, gender equity and must include specific examples of how your educational and/or professional experiences, background/philosophy has prepared you for this role at California State University, San Bernardino (maximum 250 words).



Job Summary

The Project Coordinator will work under the direction of the Director of Strategic Communication & Brand Management and is responsible for processing client requests, translating requests into project and task deliverables, coordinating the office's project list, monitoring internal project progress and communicating status updates to clients. The role of the Project Coordinator is to plan, execute and finalize projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Coordinator will also define the project's objectives and oversee quality control throughout its life cycle.

Responsibilities include, but is not limited to:

• Proof various resource material during various stages of development.
• Coordinate outside contractors, vendors, freelancers, consultants, etc. when necessary.
• Oversee and process on a daily basis the internal proofing and university-wide official logo approvals.
• Provide training and support to OSC staff to ensure project management tools are effectively utilized.
• Attend CSUSB committees/meetings as needed to provide support for project planning and developing messaging strategies.
• Contribute to CSUSB's vision of being the academic leader in customer service through quality, commitment, courtesy and teamwork.
• Directs and coordinates project development from beginning to end; first point of contact for clients on all projects; educates clients on all policies, procedures and brand guidelines.
• Defines project scope, goals and deliverables in collaboration with the Director of Strategic Communication & Brand Management, Senior Digital Creative Content Strategist and stakeholders; translates client requests into project and task deliverables.
• Develops full-scale project plans and associated communications documents.
• Effectively communicates project expectations to team members and clients in a timely and clear fashion. Sets and coordinates project expectations with team members and clients. Delegates tasks and responsibilities to appropriate personnel and identifies and resolves issues and conflicts.
• Estimates resources and participants needed to achieve project goals.
• Plans, schedules, and tracks project timelines, milestones and deliverables using appropriate tools. This includes building intake forms, managing the creative workflow system of record, and reporting on creative operational KPIs. Delivers and presents progress and status reports as necessary, including year-end reporting.
• Proactively coordinates changes in project scope, identify potential crises and devises contingency plans.
• Conducts project post retrospective and creates a recommendations report in order to identify successful and unsuccessful project elements.
• Develops best practices for project execution; assists in preparing documentation and training materials.
• Performs various administrative tasks, including filing, scheduling meetings, note taking, and document and presentation preparation.

Employment Status: Full-time, Exempt, Probationary with the possibility of converting to permanent.

Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning April 1, 2022.

Work Schedule

• Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required.

Key Qualifications

• Project management experience, as well as the ability to balance multiple projects and work effectively under deadline.
• Working knowledge of the Microsoft Office suite and project management software tools.
• Excellent written and oral communication skills.
• Strong interpersonal, organizational and customer service skills.
• Demonstrated success in a team-oriented working environment.
• Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Ability to conduct research into project-related issues and products.
• Ability to learn, understand and apply new technologies.
• Ability to effectively prioritize and execute tasks.
• Ability to understand and follow complex written and verbal instructions.
• Ability to work well with clients with a wide range of technical skills and disposition.
• Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations.
• Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
• Working knowledge of operational and fiscal analysis and techniques.
• Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
• Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
• Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively.
• Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
• Ability to train others on new skills and procedures and provide lead work direction.

Education and Experience

• Bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs, PLUS two years of related experience.

Preferred Qualifications

• Two years experience in Project Management.
• Experiences using Wrike and proofing software such as Ziflow or ProofHQ.
• Passion for California State University, San Bernardino.
• Working knowledge of university organizational policies, rules, regulations, procurement, purchasing.
• Experience in a higher education development or marketing setting is preferred.

Salary

Anticipated Hiring Range: $3,897 - $4,166 per month

Classification Salary Range: $3,897 - $7,051 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.


Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be 'Designated' under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)



To view full description and to apply, visit: https://www.csusb.edu








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