Pay starts at $35.05hrJob DescriptionGreater Lakes' residential programs assist adults to develop their skills for recovery and wellness, helping residents attain or resume their capacity for independent living, providing hope and motivation, as residents heal and develop resiliency. The Supervisor supervises the delivery of mental health services in a residential setting at Seeley Lake Lodge. As a Supervisor, this position reviews and approves treatment plans, crisis plans, and discharge plans, as requested by the Director of Clinical Services. In addition, this position provides direct supervision to the staff at Seeley Lake Lodge (SLL). Duties include orienting and training new team members to assure an effective recovery orientation in the delivery of all services. Monitors each team member's clinical documentation and its timely completion, facilitating weekly team meetings with clinical consultation and review, and regular team reports (requests/problems/solutions) to the Director of Clinical Services. The Supervisor also has some budgeting and administrative duties related to the daily operation of Seeley Lake Lodge. Responsibilities 1.Reviews and approve treatment plans, crisis plans, and discharge plans. Reviews and approves treatment plans with clinicians as requested by the Director of Clinical Services to assure that they provide a recovery focus, are person-centered, meet Medicaid standards, and are measurable. Reviews and approves crisis plans in EPIC as requested by the Director of Clinical Services to assure they are completed in full within the defined timeline. Participates in discharge planning meetings as appropriate. Reviews and approves all discharge plans to assure they have a recovery focus, include residents' voices; include the steps for a timely transition to more independent housing. 2. Provides direct supervision to all SLL staff to assure effective implementation of the recovery model in the delivery of all services. Orients and trains new staff in the competencies of their positions. Assures that staff empower residents in a manner that promotes self-direction and resident choice in problem solving and decision making. Coaches team members for improved performance, serving as an effective role model for the recovery philosophies and values. Monitors documentation quality and timeliness. Facilitates weekly team meetings focused on recovery and wellness goals, health and safety issues and client progress/clinical issues. Completes all staff performance reviews. Provides timely information regarding personnel issues to the Director of Clinical Services. Reviews and approves time sheets of all SLL staff for completeness and accuracy. Completes Personnel Change forms needed for all staff supervised. Participates in interviews with job candidates and the recruiting process for Seely Lake Lodge 3.Oversees, coordinates, and provides efficient and effective recovery-focused care to residents. Assesses residents and coordinates admission with clinicians and external agencies. Monitors the health and safety of residents, staff and facility. Provides mental health counseling to residents. Responds to crises as needed, whether during regular shift or on call. Receives, investigates, and documents client-related complaints. Provides timely information regarding residents and program issues and needs to the Director of Clinical Services. Assists in monitoring costs and budgets. 4. Monitors all SLL program and facility features to assure compliance with State regulations (RCW/WAC) for licensed programs, including all the requirements of Department of Behavioral Health & Recovery (DBHR), Department of Health (DOH), MCO contracts and Agency Policy and Procedures. Participates in and contributes to the effective performance Seeley Lake Lodge services and operations. Provide after hours on call pager coverage for residential services on rotational basis. Leads program improvement and program development activities in conjunction with the Manager of Clinical Services. Job ScopeThis work involves a wide variety of activities of moderate complexity, generally following formal procedures, with limited budgetary accountability. Some are very meticulous and of critical importance to the resident and to the program such as overview of clinical documentation. Other duties allow for creative freedom in teaching staff, counseling clients, working with family members and community liaison. The position requires a solution focus and willingness to "go the extra mile" for the customers we serve.Supervisory ResponsibilityProvides clinical and operational supervision to staff including but not limited to: Residential Counselors, Peer Residential Counselors, Shift Leads, and clinical interns (AA-BA level interns).Communication / Customer ContactsCommunication with both internal and external customers is widely varied and an essential function of the position. External contacts may include, but are not limited to apartment managers, Crisis Centers, DSHS, hospital staff, police, and family members. Conversations may often include information of a confidential nature, so care must be taken to prevent inappropriate disclosure. The Clinical Supervisor will be in the position of representing GLMH whenever on duty.Knowledge and SkillsRequires strong knowledge of psychotropic medications along with a basic understanding of other common medications. Requires good verbal and written communication skills. Requires ability to assess and responsibly handle potentially life-threatening situations. Basic computer and keyboard skills. Ability to work with a multi-disciplinary staff. Knowledge and Skills Needed Skill in direct supervision, team building, and facilitation of teamwork, with the ability to assess training needs of team members and provide effective training and coaching. Strong knowledge and understanding of mental disorders and related community resources, skill in conducting mental status assessments, developing treatment and discharge plans, and providing mental health counseling. Skills in assessing and teaching clients independent living skills. Basic knowledge of psychotropic medication. Excellent interpersonal and written communication skills. Good computer-user skills. Prefer ability to drive agency van (driver's license, good driving record, and auto insurance). Education and/or ExperienceMust be a Mental Health Professional (MHP) as defined in WAC 246-341-0200. Requires experience working in residential treatment facilities. Must have current WA State Department of Health mental health credential or be eligible for the Agency Affiliated Counselor credential. Must have First Aid-CPR certificate and Food Handler's card, and TB test annually.Job ConditionsThis position involves clinical and some physical work in agency facilities providing mental health services for adults with severe and persistent mental illness. Tasks will include a wide variety of clinical work with residents and coaching staff who assist with cleaning and general building and grounds upkeep. The position requires eyesight and hearing to enable effective supervision of clients throughout a facility, including using well-developed crisis prevention and de-escalation skills to assure the safety of clients and staff. The position also requires sufficient flexibility and lifting ability to perform a wide range of household-type custodial tasks, able to lift 30 pounds. Must be able to use stairs and walk on uneven terrain. May occasionally require some work on weekends and holidays. Prefer ability to drive an agency van. Because this position is required to accept On-Call Pager duty on a rotating basis, overtime is frequent during those times.
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
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MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.