The BSW Case Manager assess, plan, implement and evaluate the needs of patients for discharge planning and continued stay on the inpatient behavioral health unit. This position also performs utilization review, case management and social work related tasks. The BSW requires a coordinated effort involving physicians, nursing and the entire multi-disciplinary team, as well as the patient and family members and/or any caregivers who have an ongoing caring relationship with the patient.
DUTIES AND RESPONSIBILITIES:
Educates patients, families, physicians and hospital staff about community care services and inpatient criteria.
Works directly with unit counselor and physician to develop safe DC plans for patients on the BH unit.
Demonstrates competency in the referral of individualized care of patients based on the patients assessed age and developmental needs.
Coordinates communication to achieve (patient, family, and physician) satisfaction while facilitating an appropriate efficient, and cost-effective discharge.
Must be able to identify the discharge appropriate level of care for patients.
Attend care conferences and is an active member of the BH care team.
Act as a liaison between other units within Benefis as well as external agencies and maintains effective public relations between the hospital facilities and community agencies.
Perform chart reviews, patient assessments, interview staff/physician, and patient/family, to make thorough and appropriate community referrals.
Generate and cultivate referrals based on patient needs and choice.
Performs utilization review tasks professionally and on time with payor sources.
Possess understanding of national healthcare regulations and financial impacts and educate multidisciplinary team members and patient/family.
Perform other job-related duties and assigned tasks as requested; which may include: cross training and/or other job functions as temporary work loads and volumes require.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.
Demonstrate the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Participates in interdisciplinary care planning; and coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the care management process.
Contributes to team effort by accomplishing safe and efficient discharge outcomes.
Ability to assist unit with clerical and clinical duties as assigned by Charge RN or unit leadership.
Adheres to dress code.
Completes annual educational requirements.
Maintains regulatory requirements.
Wears identification while on duty.
Maintains confidentiality at all times.
Attends department staff meetings as required within the department.
Reports to work on time and as scheduled; completes work in designated time.
Represents the organization in a positive and professional manner.
Actively participates in performance improvement and continuous quality improvement (CQI) activities.
Coordinates efforts in meeting regulatory compliance, federal, state and local regulations and standards
Communicates and complies with the Benefis Health System Mission, Vision and Values as well as the focus statement of the department.
Complies with Benefis Health System Organization Policies and Procedures.
Complies with Health and Safety Standards and Guidelines.
Graduate of an accredited college or university with a BS in social humanities or related field.
Three to 5 years of discharge planning or social work experience, prefer.
Experience working with individuals with behavioral health needs, required.
As a not-for-profit community health system, Benefis is driven to provide the highest level of care. We serve nearly 230,000 residents across a 15-county region that is bigger than Connecticut, Massachusetts, New Hampshire and Vermont combined. Benefis is the largest non-governmental employer in the Great Falls area, with more than 3,000 employees. Benefis has 530 licensed beds (that includes 146 beds in long-term care, 71 in assisted living and 20 beds at Peace Hospice of Montana) and partners with over 250 area physicians.
Our hospital has been recognized for its exceptional work in quality care by providing a wide range of programs and services to help you live the best life possible. We’re here to help you “Live well.”
Benefis Health System came about when two Christian-based hospitals became one. Our founders believed in providing good care to all in need, and trusted that this would be accomplished. The Benefis name was derived using Latin root words: "Bene-" meaning good, and "fis-" for faith and trust. It’s these same root words that make up such terms as ‘be...neficial’ and ‘confidence'. Benefis has been a trusted provider of care for more than 125 years. And our name speaks to our commitment: good care one can put faith in.
Benefis is consistently ranked among America’s top hospitals by the nation’s leading healthcare ratings organizations for a range of services, including cancer care, joint replacement, stroke treatment, wound care and home health.
To learn more about our services, continue looking through our website at WWW.BENEFIS.ORG or call 406.455.5000.