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University of Wisconsin - Milwaukee

Milwaukee, Wisconsin

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ASHP

Bethesda, Maryland

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Cornell Lab of Ornithology

Ithaca, New York

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NYU Langone Medical Center

New York, New York

Children's Law Center

Washington, D.C.

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AAAS

Washington, D.C.

SCE

rosemead, California

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Campaign for Tobacco-Free Kids

Washington, D.C.

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Federal Reserve Bank of San Francisco

San Francisco, California

University of California, Berkeley

Berkeley, California

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The American Hotel and Lodging Association

D.C.

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Household & Commercial Products Association

D.C.

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National Association of Manufacturers

Washington, DC

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National Association of Manufacturers

Washington, DC

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American Society of Colon and Rectal Surgeons (ASCRS)

Virtual

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Virginia Chiropractic Association (dba Unified Virginia Chiropractic Association, Unified VCA, UVCA)

HQ Central VA; Remote Job

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National PTA

Alexandria, Virginia

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Environmental Working Group

Washington, D.C.

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First Federal Savings and Loan

McMinnville, Oregon

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Bard College

Brooklyn Public Library

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South River EMC

Fayetteville, North Carolina

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AdventHealth

Altamonte Springs, Florida

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Customer Advocate 1 REMOTE
JOB SUMMARYThe Customer Advocate 1, under general supervision, communicates to Members and Providers policy and procedures and services of the Health Plan (Plan), and handles any complaints concerning the Plan by the membership. This position works on the Members behalf to resolve any issues and concerns by going the extra mile, when needed.ESSENTIAL FUNCTIONS OF THE ROLEUnder general supervision, communicates to Members and Providers policies, procedures and services of the Plan to ensure complete understanding of the Plan. Assists Members with access to the Plan system, and helps members choose an appropriate physician, and assist with appointments.Must adhere to call handling goals of 80% of calls answered within 30 seconds. Supports


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