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Under general supervision of the Assistant Dean for Advancement and in coordination with the University of Washington Alumni Association (UWAA), the Alumni Relations Officer is responsible for actively engaging Information School (iSchool) alumni through strategic communication and outreach activities to develop and maintain lasting relationships with the University and the School.
The Alumni Relations Officer is responsible for developing and implementing a broad-based alumni engagement plan that supports and provides value to our alumni, while creating and sustaining strong relationships with and among our alumni, current students, faculty and the iSchool. The successful candidate will be a strong project manager, communicator and problem solver who excels at building and maintaining relationships with alumni and colleagues across the iSchool and UW.
In the iSchool there is an expectation that all faculty and staff will step up where they see an opportunity to apply their special expertise or talents, speak up when they identify opportunities or concerns, and lead by taking actions that exemplify the iSchool’s core values. Leadership within the iSchool is expressed in diverse ways reflecting the variety of styles and cultures that are represented by our faculty and staff.
•Work closely with UWAA, iSchool colleagues, and alumni leaders to develop and implement comprehensive strategic and communication plans to celebrate alumni achievement and support broad based engagement. •Facilitate the annual Distinguished Alumni Award nomination process. •Celebrate new graduates and welcome them into the alumni community. •Produce regular, targeted email communications to alumni to promote events and activities to alumni and ensure maximum visibility and best image for the UW. •Identify possible feature stories about alumni for the iSchool website and iNews, the alumni newsletter. •Manage content on the iSchool website and social media channels (LinkedIn, Facebook and Instagram) aimed at alumni. •Recruit and lead a robust alumni advisory board comprised of representatives from all four iSchool programs to assist the iSchool in building and maintaining an alumni relations program that supports and provides value to our alumni, while creating and sustaining strong relationships with and among our alumni, current students, faculty and the iSchool. •Plan, coordinate and execute in-person, virtual and hybrid alumni events and activities that have strategic broad-based engagement goals and objectives. Responsibilities include event promotion; projection of budgetary needs; monitoring, maintaining, initiating and approval of expenditures on budgets for these activities; arranging facilities and catering; event promotion and registration; coordination of tech support; and coordination of travel arrangements for speakers and invited guests. Responsible for all day-of event needs and post-event follow up. •Track alumni involvement across the school and assist with filling requests from faculty, student services, academic services, iAffiliates, and student organizations for recruiting alumni to serve as guest speakers, panelists, mentors, capstone sponsors, or other opportunities as needed. Work with iSchool student services staff and program chairs to conduct alumni surveys and engage alumni in prospective student recruitment activities. •Attend CRO meetings and participate in committee and iSchool events and activities as appropriate. Participate in professional development activities. •Other related duties as assigned.
Effective communications: Expresses oneself clearly and empathetically in interactions with others in all forms of communication, i.e., verbal and written, one-on-one and group, etc. Interpersonal Awareness: Builds and maintains positive relationships and actively contributes as a member of working teams to achieve results. Professional Credibility: Takes responsibility for meeting goals, objectives, obligations, and solving problems while representing the mission, vision and values of the organization. Critical Thinking: Obtains, analyzes and evaluates information effectively in the face of ambiguity. Makes appropriate decisions based on relevant information and experience. Ethics and Trust: Models and upholds the values of candor, openness, inclusiveness and honesty despite internal and external pressures. Acts consistently with Washington State ethical guidelines and organizational core values and beliefs. Valuing Diversity, Equity & Inclusiveness: Respects, values and contributes to the UW’s and the Information School’s values and commitment to diversity, equity and inclusion.
Planning & Implementing: Develops broad-based engagement strategies and plans that integrate into the organization’s mission, priorities and help build a robust alumni pipeline. Results Oriented: Acts decisively to achieve results. Teamwork: Works collaboratively with others to achieve team goals with an emphasis on collegiality, cooperation and nimble problem solving.
Bachelor's degree and 2 years of experience in events, communications, non-profit, development or related field.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
• Proven track record of event production and management. •Must have excellent communication skills, both written and oral. •Must be fluent in MS Office Word, Excel and Outlook or equivalent software. •Demonstrated success in working with diverse populations. •Demonstrated ability to organize and prioritize multiple tasks, be very detailed orientated and work effectively under deadline pressure. •Demonstrated ability to work independently and as part of a team.
•Experience working in development, alumni relations, public relations, event and program management, or related field. •Familiarity with Marketo, Cvent or other virtual event platforms. •Experience using databases.
•Cubicle/Open workspace environment which may result in additional or higher levels of noise and visual distractions. •Ability to work evening and weekend hours, as necessary, on short or limited notice. •Must have regular and reliable transportation for local travel and willing to travel when necessary. •Frequent local travel expected.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.