Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care - and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.
Banner Healthcare is looking for an energetic, outcome driven technical team member to fill a vacancy in our enterprise system management team. This position primarily supports systems monitoring tools for data and telephony. Ensuring that system owners receive alerts, working with system owners to develop automation is the primary responsibility of this position.
In this role as an IT Systems Engineer you will be responsible for ensuring that system monitoring tools are working at optimal performance. In this role you will work closely with many IT groups troubleshooting issues and for understanding the monitored systems in order to ensure that automation is in place as appropriate. Often there is a very tight turnaround time requested by other teams. In this role you will have to stay organized and on schedule. This is a very analytical role and attention to deal is key. This position will be responsible for identifying opportunities within infrastructure systems for improvement to the systems and implementation of automation .Can be high-stress at times. This role requires you to be self-motivated since many projects and tasks are self-guided. Also having a good sense of humor/easy-going nature in order to provide excellent customer service. The typical schedule for this role is Monday-Friday 8a-5p with limited schedule flexibility. This position is a remote work position. BannerIT was awarded Insider Pro and Computerworld's 100 Best Places to Work in IT for 2020!
This can be a remote position if you live in the following states only: AR, AZ, CA, CO, FL, IA, MO, ND, NE, NV, TX, UT, WA, WI & WY
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY This position demonstrates technical knowledge of infrastructure and communications processes and supports system defined objectives relative to the company's business and healthcare requirements. Interacts as part of a team and is able to plan, design, implement and support some company Information Technology infrastructure, networks, hardware and applications.
CORE FUNCTIONS 1. Provides technical support to maintain, monitor and troubleshoot technical systems that are associated with providing critical patient care.
2. Participates in scheduled projects that require interaction between various customer and department and hardware/software vendors. Provides input to project plans, work schedules and critical timelines.
3. Works effectively as a team member of the department or project groups. Demonstrates teamwork by participating and performing tasks as defined by the team.
4. Produces technical input for designs to complex processes for presentation to senior members of the team.
5. Interacts with the customer, from a variety of departments, to research and develop solutions to support issues resulting in a positive experience for the customer.
6. Provides technical information regarding current and future industry concepts, hardware, and software.
7. This position has responsibility for selected infrastructure applications or systems. Work is performed in a fast paced multi-tasked environment where there may be conflicting priorities or tight deadlines. The incumbent has minor level decision-making authority for projects, coding, and applications and works at peer level. The incumbent participates in meetings, presentations, visioning sessions, planning sessions, implementation activities, and supports functions system wide.
Must possess an associate/vocational degree in related field or equivalent combination of relevant education, technical, business and healthcare experience.
Requires communication, and presentation skills to engage technical and non-technical audiences. Requires ability to communicate, and interact across facilities and at various levels. As is typical in this industry, variable shifts and hours and carrying/responding to a pager may be required.
Additional related education and/or experience preferred.
What might draw you to Banner Health? A great health care career, of course—and a great place to live, no matter what stage of life you’re in. With facilities across the West, there is a health care career for everyone, from big city living in the Phoenix area to friendly small towns in the mountains and plains. As one of the largest nonprofit health systems in the country, Banner Health offers both the stability that comes with success and the possibility of exploring new areas of the country. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages:
Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health.
Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible.
The size, success and growth of our system provide you with the stability and options to pursue your desired career path.
Competitive compensation and comprehensive benefits offer you options to complement your unique needs.