Under limited direction and in compliance with technical, administrative, regulatory, or professional standards and guidelines, administers transit operations to ensure efficient and safe transportation of passengers. Establishes and promotes the maintenance of a safe, accident free, and healthy work environment. Ensures compliance with municipal, state, and federal regulations regarding transit and fleet operations. Coordinates dispatching activities, communication operations, and assignment of drivers to obtain optimum use of facilities, equipment, and personnel. Collects and analyzes performance data to prepare a variety of reports regarding past productivity, current projections, and customer service. Prepares the monthly operations report for all Greenville Transit Authority (GTA) Board meetings. Evaluates services and programs to ensures the highest levels of both service and efficiency. Ensures accurate recording of transit and paratransit ridership data, schedule adherence, and employee performance. Assists in resolving client and community concerns related to safe and efficient public transportation. Attends all GTA Board and other management and operational meetings. Assists in providing information relative to operations during audits (i.e., FTA triennial review, NTD annual reporting, etc.). Utilizes facility and vehicle camera operational systems for accident, incident, employee injury, customer complaint, criminal, or other investigations. As directed represents the GTA Board of Directors to transit stakeholders, as well as to applicable federal, state, and local government agencies. Operates transit bus as needed.
Job Requirements • Bachelor's degree in public administration, transportation planning, logistics, or a related field that provides the skills and abilities to meet the requirements of the position. • Over four years of progressively responsible experience in the transportation field to include previous supervisory experience. • Must have or obtain Effectively Managing Transit Emergencies certificate within 1 year of hire date.
Preferred Qualifications • CPR and First Aid certified. • Drug and Alcohol supervisor training.
Driver's License Requirements • Valid South Carolina Class B CDL with air brake provision and passenger endorsement.
Greenville is a vibrant and dynamic city, on the forefront of economic growth and innovation, urban development, arts, and entertainment. Our employees play a vital role not only in making our City what it is today, but also in shaping its future. The City employs over 900 individuals in a diverse array of services.
Greenlink is Greenville's public transit system and offers 12 fixed routes to destinations all across Greenville County. All Greenlink buses are accessible for mobility devices, and each Greenlink bus is equipped with a bike rack to make commuting easier for bike riders. The Greenlink system also features GAP, an ADA paratransit service provided for those who, because of a disability, are unable to use Greenlink's fixed route bus service.