Develop and manage new student support and retention-based programs for freshmen, transfer, commuter students, adult learners, and student in transitional phases of their university experience. Responsible for strategic planning, program development, budget, marketing, technical operations, and student staff development and supervision.
Principle Duties and Responsibilities:
Plan and implement Fast Track, New Student Orientation, Transfer Orientation and other programs and services for new students. Participate in the planning, development and marketing of diversified activities for new students and for students in transitional phases of their university experience.
Collaborate with institutional partners to contribute toward a comprehensive, substantive first year experience at EMU. Establish effective relationships and coordinate services with University departments.
Participate in cross-divisional strategic planning to achieve University goals. Represent the department on campus and community committees, and on regional/national organizations as appropriate. Represent the department at campus-wide recruitment events.
Engage in appropriate research and assessment on new and first year student needs. Conduct learning assessments, program evaluations and student interest surveys on a regular basis. Develop databases and other records necessary to maintain longitudinal data on the efficacy of the programs.
Recruit, train, schedule, provide direction for and evaluate student staff, student volunteers and program participants. Ensure diversity in programs and services, marketing materials and staffing.
Negotiate contracts and ensure university compliance with all legal agreements.
Coordinate and supervise all logistical, technical and event management operations.
Develop marketing strategies and provide direction for the creation and dissemination of public-relations and marketing materials promoting programs to the campus and surrounding communities, including use of website and web-based tools, newsletters and campus-wide media outlets.
Develop and manage budgets for programs and services. Administer programs within assigned fiscal resources. Manage appropriate collection and deposit of cash funds for ticketed events. Actively seek opportunities to raise funds in support of the program and/or department, including grants, sponsorships and individual gifts.
Ensure adequate and appropriate use of electronic and web-based technology in programs, services, and marketing.
Advise walk-in students on new student programs and services and make appropriate referrals.
Operate within and enforce relevant department and university policies and procedures.
Develop alumni databases, maintain positive relations with and involve alumni of the department.
Perform related duties, as required.
A Master's Degree in College Student Personnel or Higher Education Administration is required.
A minimum of three years of professional work experience in an institution of higher education, planning and implementing student activities, academic advising, orientation or first-year experience programs and services is necessary.
Proven experience programming for and/or managing large, diverse groups of college students, student volunteers, and student employees is necessary.
Experience in basic fiscal management such as developing and managing program budgets is necessary.
Excellent oral and written communication skills are necessary.
Excellent management, leadership, detail-oriented organizational skills and time management skills are necessary.
Demonstrated ability to use basic and some advanced functions of Mac and Windows operating systems, Microsoft Office Suite (Work, Excel, PowerPoint, Outlook), Google Apps, the internet and web-based forms is necessary. Familiarity with OrgSync or a similar student engagement platform is a plus.
Must be willing to work irregular and flexible hours, including evenings, weekends, and some holidays.
Congruence with the following core values of Campus Life is essential for the success of the person in this position:
Integrity: We require integrity, honesty and respect in our interactions with each other, with the campus community and as stewards of campus resources.
Inclusivity: We recognize that everyone has unique value and we are inclusive, accessible and inviting to all students. We seek to promote a just and open atmosphere on campus.
Leadership: We appreciate the opportunity to serve students and hold ourselves to high standards of professionalism. We strive for and expect excellence.
Learning: We understand that there are opportunities for learning in everything that we do, and we strive to be intentional and thoughtful in making the most of those opportunities.
Creativity: We value new and different perspectives, approaches and expression and encourage innovation.
Teamwork: We function as an interdependent unit. Each Campus Life employee or volunteer has the opportunity to be both teacher and learner, both leader and follower.
Since its inception, Eastern Michigan, first as a Normal School, then as a College and finally as a University, has grown and developed to respond to the ever-changing needs of society. Over the years, EMU has educated thousands of sons and daughters of Michigan, the nation, and the world. The University currently serves 23,000 students who are pursuing undergraduate, graduate, specialist, doctoral and certificate degrees in the arts, sciences and professions. In all, more than 200 majors, minors and concentrations are delivered through the University?s Colleges of Arts and Sciences; Business; Education; Health and Human Services; Technology, and its graduate school. Eastern Michigan?s exceptional faculty, students and alumni include CEOs from major businesses; a National Student Teacher of the Year, National Teacher of the Year, numerous Fulbright Scholars and Milken Family Foundation National Educators award winners; and several Michigan Teachers of the Year.