Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
University Relations and Cornell Brand Communications is creating a central, in-house creative services group that will expand our support for academic and administrative partner communications needs, offering competitive resources for contemporary, high-quality design, writing and multimedia projects. A critical role in the creative services group is the Account Manager. Learn more about our organization and explore other opportunities on our careers page.
What you will do:
Brand Communications at Cornell University is seeking an organized, focused Creative Services Account Manager capable of prioritizing and managing multiple creative projects and related stakeholders. This individual will serve as a dedicated liaison between the Brand Communications creative services team and a wide variety of stakeholders on a day-to-day basis. The main responsibilities of this role are to facilitate high staff utilization, productivity, and efficiency and to represent and maintain an established business model and subsequent workplans that best serve the Cornell University brand identity.
Responsibilities include: planning and executing innovative communications programs for a wide variety of stakeholder interests; managing and measuring the daily operation of each assigned account; and working on new business initiatives. The Account Manager will foster on-going relationships with internal and external stakeholders to keep current on key issues, steward current projects, and consult with partners concerning program and project specifications.
Additionally, this role will research and understand partners' communications goals and strategies to translate them into actionable work plans throughout a broad portfolio of similar projects; work with a highly creative team of developers, designers, writers, photographers, videographers, and project managers; solve a wide variety of communications content challenges; lead campus-wide discussions on best practices and audience-based communications; and contribute to a fun, collaborative work environment.
This position is located in Ithaca, New York and is an on-campus position.
We are looking for candidates who are excited about promoting Cornell's academic and institutional leadership by raising the awareness of Cornell among the broadest possible audience in support of the university's strategic priorities. Candidates from diverse backgrounds are strongly encouraged to apply.
You will need:
Bachelor's degree with at least 2 to 4 years of full-time experience or an equivalent combination of education and experience.
Experience in an agency or fast-paced equivalent setting; budget management skills; effective utilization of both internal resources and external service providers to deliver projects at or below budget limitations.
Proven project management abilities; demonstrated success in leading a team process to produce excellent results; extensive experience managing complex production schedules; and ability to work as part of a team.
Excellent communication skills to be used internally, externally, and at executive levels, including oral, written, and listening.
Proven ability to create, deliver and lead presentations; ability to grow accounts and secure new business within assigned accounts.
Proficiency in Microsoft and Mac OS and application environments, including Adobe CS; familiarity with marketing in the digital/interactive space including social and new media. A successful Account Manager must have a desire to be part of a small, growing new business model with eagerness to develop the company culture and best practices. We highly value the importance that culture plays in the success of an organization and ensure each hire positively adds to our culture.
If you have any of the following, it's a great bonus:
Experience in an advertising/marketing agency is strongly preferred.
Bachelor's Degree with coursework in communications or related field is preferred. Business administration, education, and a broad range of experience are also desirable.
Familiarity with communications, public affairs and media relations is a plus.
What we offer:
Great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts with local and national retail brands, health care options to choose from, generous paid leave provisions: Paid vacation and health/personal days, 12 university paid holidays (including end of year winter break through New Year's Day) and superior retirement contributions.
An active and diverse community to work and thrive in! Cornell is situated in picturesque Ithaca, New York, the heart of the Finger Lakes. Ithaca is home to two academic institutions, state parks, waterfalls, gorges, and a wide range of art galleries, theaters, eateries, wineries, and breweries. Ithaca has something to suit all ages and interests!
No Visa sponsorship is available for this position.
University Job Title:
Communication Spec II
Pay Rate Type:
Number of Openings:
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.