Position Summary: Reports to the Associate Registrar for Registration and Scheduling and is responsible for reviewing, certifying and monitoring student records that are eligible for veteran benefits. As the certifying official for the University, this position maintains compliance with University and VA regulations. Assists with developing data systems, testing of programs to ensure accuracy of the systems and participates in implementation.
Essential Duties, Tasks and Responsibilities
Researches and retrieves data from student files in order to verify benefits for veteran students. Coordinates the processing of all documents into the VAOnce program for certification of students receiving Montgomery GI Bill benefits.
Consults by phone or in person with internal staff members, university staff in other areas, Firelands Branch campus employees, and government employees in Cleveland, Buffalo, or Columbus, OH regarding certification of student enrollment and programs as needed. Serves as the initial point of contact for students called to military duty advising them of the University’s military call-up procedures, collecting military orders and notifying other on-campus offices.
Assigns tasks, training and maintain time sheet for VA work-study assistants.
Coordinates the mechanized student “not-coming” and “withdrawal” data process campus wide. Provides\daily explanation and advice to and works closely with offices involved in this process (including all college offices, Bursar’s Office, Admissions Office, Residence Life, and Student Financial Aid) resulting in accurate processing when students leave the University. Processes registration changes on the student information system resulting from this data process and encodes these changes so that appropriate refunds are generated.
Assists with the analysis of student dropped classes and encoding tuition and fee refunds on the student information system and late changes to student registrations.
Responsible for reinstating students in the system that are on academic suspension and dismissal. Coordinates with departments wishing to participate in the 1st day Attendance policy the dropping of students who do not attend on the 1st day.
Provides information, advice, and interpretation to office administrators and other employees regarding computerized reports and processes. Assists with developing, testing, and implementation of data systems when necessary.
This list of essential duties, tasks and responsibilities is not all-inclusive; individual will perform other related duties as assigned.
Essential Competencies and Skills
Knowledge of basic mathematical skills
Knowledge of basic reading skills
Ability to carry out verbal and/or written instructions
Ability to effectively communicate, verbally and written
Detailed-oriented and highly accurate
Ability to work in changing environment
Ability to work effectively in a team environment
Ability to interact effectively with students, faculty and/or staff or the public and represent BGSU appropriately
Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query
Ability to query, run reports and modify data in financial systems
Ability to access and maintain document imaging systems, including scanning and filing documents
Ability to operate computers and peripheral equipment such as printers
Ability to draft office correspondence
Preferred Knowledge, Skills and Abilities
Experience with PeopleSoft CSS – Records and Enrollment and Curriculum Management
Knowledge of government structure and process
Knowledge of University academic policies and procedures
Knowledge of counseling, interview techniques, public relations and supervision
Knowledge of and skill in using standard office equipment (e.g., PC compatible computers, microfilm/fiche equipment, etc.)
Knowledge of and familiarity with office software including Microsoft WORD, ACCESS, EXCEL, E-mail, and Netscape and/or Internet Explorer.
Ability to handle sensitive inquiries.
Ability to compose correspondence in response to student needs and inquiries.
Ability to create a friendly and caring atmosphere when dealing with students, parents, and all other publics served by Registration and Records.
In addition to your cover letter and resume, you will be required to upload a written response to the diversity and inclusion question listed below. The Diversity Statement should not exceed 1 page that is double-spaced with 1-inch margins, using 12pt. font.
Is there a way you envision diversity and inclusion playing a role in this position? Please explain your answer?
Salary Full-time, Classified staff position available. Pay Grade 26/$17.19. Full benefit package available.
For a complete job description & to apply for this position visit https://bgsu.hiretouch.com/ or contact the Office of Human Resources at (419) 372-8421. BGSU. AA/EEO/Disabilities/Veterans. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421.
Experience: Six months to one-year related experience required; must include progressive administrative experience.
Education High school diploma or GED required
About Bowling Green State University
Bowling Green State University is a tier-one, public university serving 19,000 students on two campuses in northwest Ohio. The University has nationally recognized programs and research in the natural and social sciences, education, arts, business, health and wellness, humanities and applied technologies. BGSU seeks talented individuals to join our community in Bowling Green, Ohio, recognized as one of the “Best College Towns of America.”Bowling Green State University provides experiences that enhance lives. Students are prepared for lifelong career growth, lives of engaged citizenship and leadership in a global society. U.S. News and World Report names BGSU as one of the top public universities nationwide with a strong commitment to first-year programs that lead to success. Within our transformative learning community, we build a welcoming, safe and diverse environment where the creative ideas and achievements of all can benefit others throughout Ohio, the nation and the world.