The Hamilton Lugar School of Global and International Studies (HLS) is a leader in the study of international affairs and the languages, cultures, and perspectives shaping our world. HLS takes a multidisciplinary approach to global education, offering instruction in over 80 languages-the most in the country-and helping students develop cultural fluency and expertise in nearly every region, including Africa, Russia, Latin America, Europe, Asia, and the Middle East.
Develops and implements programs and initiatives that touch on various/multiple student-related goals, such as enhancing and reinforcing academic engagement and experiential learning; increasing student engagement, wellness, and involvement; fostering learning, inclusion, and development; supporting students in crisis and adversity; and improving the student campus experience.
Interfaces directly with students by attending student programming events, advising student organization leaders, meeting one-on-one to discuss areas of concern on campus, and gathering satisfaction feedback from student participants to implement into future student services initiatives and objectives.
Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student services goals, often coordinating funding to sponsor student programs and initiatives.
Projects outcomes for services offered at the program, department/division, or campus level. Measures and evaluates effectiveness of student services against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
Serves on committees and performs student services research across the field of higher education and at peer institutions to identify and recommend best practices.
Plans and coordinates communications for student services initiatives to ensure student participation and engagement.
May provide guidance to other student services staff; makes process recommendations to manager for improved delivery of service.
Creating, planning and implementing student programming with the Deans' Office including for student support and outreach, diversity and inclusion, curriculum development, professional development and international programs and experiences.
Developing, expanding, and promoting pipelines and opportunities for students on and off-campus in collaboration with recruitment, career services and other offices and departments.
Builds relationships with other units on campus and off-campus partners to assist with student recruitment, marketing and promotion of Hamilton Lugar School programs, and to ensure excellence in providing student support services and resources.
Staffs student-oriented programming sessions including recruitment and student support-related events, and administer and oversee special events, programs, and workshops as well as other program management tasks and responsibilities.
Supports the Assistant Dean on curricular planning and changes and other student initiatives that align with the School's academic offerings and strategic priorities.
Supports the Assistant Dean on program-related efforts including scheduling and arranging meeting logistics, assisting in the preparation of meeting agendas, documenting and disseminating minutes and other materials, and recordkeeping and management.
Drafts correspondence, organizes and manages schedules, travel, and event coordination on behalf of the Assistant Dean.
Works with the Assistant Dean to evaluate and measure the success of student initiatives and programming to deliver effective, efficient, and consistent student services.
Assists with management and support of Deans' Office and HLS programming, initiatives and partnerships.
Works collaboratively with faculty and administrators to enhance the student experience and global learning opportunities at the Hamilton Lugar School.
Additional duties as assigned commensurate with the growth of school and programs.
Bachelor's degree in higher education student affairs, public affairs, counseling, social work, education, business, or a related field.
Master's degree in a related field.
2 years in student services, higher education, or a related field.
Experience and/or interest in global affairs or international issues.
Experience and/or interest in supporting student success and inclusion.
Combinations of related education and experience may be considered.
Proficient communication skills.
Maintains a high degree of professionalism.
Demonstrated time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast paced, dynamic environment.
Seeks to acquire knowledge in area of specialty.
Highly thorough and dependable.
Demonstrates a high level of accuracy, even under pressure.
Demonstrated ability to maintain confidential information.
Demonstrated customer service skills.
Commitment to working with people from diverse backgrounds and commitment to cultural competency.
Ability to build strong partnerships with students and other university departments.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Beginning with the fall 2021 semester, all Indiana University students, faculty, and staff will be required to be fully vaccinated for COVID-19 as a condition of enrollment / employment.To learn more about this requirement, view ourCOVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at firstname.lastname@example.org or by visiting IUPD.
About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.