Santa Monica Travel & Tourism, Inc. is a non-profit, non-member organization governed by a board of 11 community individuals. SMTT is the official travel and tourism promotion agency for the City of Santa Monica. It is our job to promote Santa Monica and encourage visitors to stay longer and enjoy more of what our destination has to offer. SMTT operates four (4) locations: Visitor Information Kiosk in Palisades Park; Visitor Information Center at the Santa Monica Pier; Visitor Information Center on Main Street; and a Mobile Information Vehicle. For more information, please visit www.santamonica.com.
The Communications Manager oversees a strategic communications program with targeted outreach to consumers, stakeholders and local, domestic, and international media that consistently generates positive media coverage of Santa Monica as a travel destination and of Santa Monica Travel & Tourism as a driver of a sustainable local economy. Responsible for all proactive and reactive community and media relations. Acts as SMTT liaison within the regional tourism, non-profit and local community.
45% Community and Industry Relations
Works with local media and community organizations to increase local awareness of the economic value of tourism and strengthen SMTT’s reputation in the community.
Writes speeches, content, articles, scripts, etc.
Represents SMTT on local boards and committees and at community events as needed.
Monitors local press and channels to identify potential issues and recommends course of action/response.
Manages and continually updates crisis communications plan as needed.
Establishes, maintains, and constantly expands working relationships with local, regional and international tourism industry partners, successfully soliciting their participation in SMTT PR programs.
45% Consumer Communications
Creates a comprehensive and innovative communications program with targeted outreach to media through strategic and timely PR campaigns.
Creates editorial calendars and writes for SMTT owned channels, including website content, social media, and e-newsletters
Writes and distributes press materials including media alerts, fact sheets, speaking points and press releases
Vets, secures, and hosts media on press visits, site tours, photo shoots and filming.
Develops targeted pitches for Visit California and key media outlets.
Analyzes research and global trends to support strategic PR efforts and communicates to stakeholders.
Represents SMTT via public presentations, media missions and events where appropriate
Tracks and monitors media operations and reports the results regularly to senior staff and stakeholders. Recommends and implements improvements as needed. Tracks results and effectiveness of all programs for which he/she is responsible.
May be responsible for management of interns as needed.
Sets annual media development budget and continually monitors expenses throughout the fiscal year.
Qualifications & Requirements
4-6 years of professional experience in public relations, media, or marketing.
Bachelor’s degree in communications, public relations, journalism, or related field.
Previous experience working with international media and/or travel and lifestyle media.
Excellent writing (including AP style) and editing skills paired with a strong creative sensibility and strategic mindset.
Social media savvy.
International travel experience preferred and foreign language skills a plus.
Strong organizational skills and ability to handle multiple tasks and meet deadlines.
Excellent verbal communication skills, comfortable with public speaking, presentations, and on-camera interviews.
Attention to detail and problem-solving skills.
Knowledge of Microsoft Office Software, Mac, database experience.
Must be at least eighteen (18) years of age and possession of a clean driving record.
This is an at-will position. As an at-will employer, either SMTT or the employee may terminate the employment relationship at any time, for any reason, with or without good cause or advance notice.
Physical demands and the work environment described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to engage staff with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk and reach with arms and hands. Must be able to lift 50 lbs. and perform repetitive motions 50% of the time.
We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.
How to Apply:
To apply please email your cover letter, resume and salary requirements to email@example.com with the subject line MGR2021.
You will not be considered for employment if you fail to follow the application instructions. We do not accept phone calls, walk-ins, or emails.
About Santa Monica Travel & Tourism
About Santa Monica Travel & Tourism
Santa Monica Travel & Tourism works to strengthen our local economy by enhancing and promoting our community as a distinctive, compelling and welcoming travel destination. We are a collaborative team with a passion for Santa Monica and the travel industry. Governed by a board of 11 community individuals, we are a non-profit, non-member organization that serves as the official travel and promotion agency for the City of Santa Monica. For more information, please visit www.santamonica.com