As a core member of the Plymouth State University Student Financial Services team, the Post-Billing Program Support Specialist will oversee key post-billing activities ensuring functions are occurring timely to best serve our students and families. This position will have primary responsibilities that include reviewing inactive and withdrawn student accounts, monitoring balance reports, collection of past due balances and Perkins loans, and all other related student account balance activities while adhering to all school policies and procedures, in compliance with the Department of Education and all applicable federal, state and institutional regulations. This position reports to the Billing Manager.
* High school graduation and seven years of related experience involving duties of increasing responsibility requiring discretion and independent judgment, or Associateâs Degree and five years of related experience, or a combination of higher education and related experience equal to seven years. * Expertise in using integrated computer systems. Microsoft Office proficiency in Word, Excel, and Outlook, database management, keyboarding skills, and other software applications as required by hiring department/unit. * Effective written and oral communication skills. * Supervisory skills. * Experience in public relations, office supervision, grant-funded programs, marketing, telecommunications or publications as specified by department. * Organizational skills. * Ability to establish and maintain pleasant, professional, and teamwork oriented attitude with the public, supervisors, students, professional staff/faculty and co-workers.
Internal Number: PS2462FY20
About Plymouth State University (PSU)
Plymouth State University offers high-quality baccalaureate, graduate and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond. Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students. Our Integrated Cluster Learning Model amplifies the educational experience and strengthens the institution’s legacy of interdisciplinary study and applied experiential learnin...g. PSU students will work in teams with faculty and partners within 7 Integrated Clusters of degree programs: Exploration and Discovery; Innovation and Entrepreneurship; Arts and Technologies; Health and Human Enrichment; Justice and Security; Education, Democracy and Social Change; and Tourism, Environment and Sustainable Development. Now is an exciting time to join Plymouth State and help shape our new kind of university and ultimately tomorrow’s leaders. Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.