Under the general supervision of the Senior Director of Laboratory Services, plans, directs and supervises all administrative aspects of the laboratory operations and its affiliated programs. Accountable for the quality and efficiency of the department’s operations.
Duties and Responsibilities:
Maintains the departments in accordance with standards established by the regional Hospitals, accreditation agencies and with local, state and federal standards which may apply.
Recommends equipment modification, new equipment and essential construction within the region. Maintains existing equipment and contractual services as may be required.
Administers the regional performance improvement programs along with the department’s Medical Director and leadership staff. Ensures all patients are properly served by the department based on standard performance measures, processes and tools.
Administers preparation of regional reports, documents, payroll, statistical surveys and other data required. Responsible for acquiring, collecting, analyzing and managing statistical data related to the department’s services.
Maintains the regional customer relations program in accordance with regional philosophy. Initiates marketing and public relations actions as appropriate.
Monitors reimbursement and patient billing systems to ensure financial viability of regional laboratory services. Acts as a clinical resource by reviewing billing exceptions. Coordinates corrective action for medical necessity, reimbursement and documentation issues. Maintains knowledge of compliance regulations for federal, state and private payers.
Manages Laboratory information system database as well as related databases of Hospital and Financial systems. Manages data integration and interfaces, clinical processes and electronic health information development in cooperation with appropriate interdepartmental staff. Manages system testing and validation as needed for LIS and associated systems. Ensures proper staff training of information management systems and associated processes.
Excellent communication, interpersonal, managerial and computer skills
Experience with Laboratory Information Systems management preferred
Experience and background with Lean Daily Management and Continuous Improvement practices
Employer will assist with relocation costs.
Internal Number: 70718
About WellSpan Health
WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. A charitable, mission-driven organization. WellSpan is a non-profit organization with approximately 20k employees and continuing to grow daily. WellSpan specializes in heart and vascular care, oncology, women's and children services, orthopedics, spine care, neuroscience, and behavioral health.