The Division of Student Affairs is focused on building a strong foundation to ensure every student's IU experience is positive, safe, healthy, and meaningful. The Division of Student Affairs staff and 19 departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority and their health, safety, and overall well-being are our core mission.
The Assistant Director of the Center for Veteran & Military Students provides outreach and support to veterans and military-connected students to assist with their transition to and journey through the university. The position is responsible for facilitating programs, providing individualized support resources, connecting students with resources (campus, community, state, and federal), supervising the outreach and support team, and working with the various military-connected student organizations, including serving as advisor to the IUB Chapter of Student Veterans of America. The successful candidate will exhibit educational initiatives for military-connected students including veterans, active duty, National Guard/Reserve, military spouses, and children of veterans/service members. The Assistant Director will also serve as a School Certifying Official.
Provides individual and small group guidance to military-connected students and parents about campus and community resources including benefits, academic programs, student services, and VA services.
Troubleshoots, addresses, and guides students through issues with IU system.
Facilitates regular programs designed to promote social, academic, and professional well-being of military-connected students using campus and center resources. Areas of programming may include career services sessions, counseling services, math tutoring, specialized academic opportunities, personal finance, and service-learning projects.
Reviews and analyzes student data related to admissions, matriculation, persistence, and success including both regularly collected institutional data points and periodic surveys of military-connected students.
Serves as a Department of Veterans Affairs School Certifying Official and has a working knowledge of DVA education programs and Department of Defense Tuition Assistance programs.
Develops and supervises public-facing aspects of the office including publications, reports, social media, website, and other communications media.
Works with students and faculty to resolve conflicts between academic and military responsibilities.
Ensures participation and engagement of the office with campus resource events.
Supervises two part-time Outreach Coordinators, one part-time math tutor, and one part-time social media assistant. Serves as advisor to IUB Chapter of Student Veterans of America. Manages other aspects of CVMS in the absence of the director. Provides administrative support to the director and contributes to the strategic vision and planning of the department.
Bachelor's degree in education, public affairs, public health, counseling, social work, business, or a related field.
Master's degree in higher education student affairs or a related field.
Two years in student services, higher education, social work, counseling, law, or a related field.
Two years of experience that includes advising or working directly with students and/or military members in an academic setting such as enrollment services, admissions, financial aid, academic advising, or veterans services.
Business office experience.
Supervisory experience, especially in supervising student employees.
Combinations of related education and experience may be considered.
Proficient communication skills.
Maintains a high degree of professionalism.
Demonstrated time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast paced, dynamic environment.
Seeks to acquire knowledge in area of specialty.
Highly thorough and dependable.
Demonstrates a high level of accuracy, even under pressure.
Demonstrated ability to maintain confidential information.
Ability to simultaneously handle multiple priorities.
Demonstrates excellent judgment and decision making skills.
Demonstrated customer service skills.
Knowledge of student development, counseling, or career development theories and practices.
Knowledge of current needs and trends of diverse student populations.
Ability to advise students individually and in groups on student-related matters.
Commitment to working with people from diverse backgrounds and demonstrated cultural competency.
Ability to build strong partnerships with students and other university departments.
Ability to effectively communicate empathetically with students regarding complex and often emotionally charged issues.
Understanding and familiarity with military culture, structure, and the experiences of the student population served by CVMS.
Experience working with diverse populations, including individuals with disabilities.
Knowledge of VA Once, ArmyIgnitED, DoD Memoranda of Understanding (Principles of Excellence), student records, and office management procedures.
Knowledge of Microsoft Office Excel, Outlook, Word, and Power Point. Knowledge of IE and Payroll.
Knowledge of basic financial accounting.
Knowledge of IU academic structure and degrees offered, as well as administrative policies and procedures.
Ability to accurately interpret and implement complex and sometimes contradictory federal and state regulations.
Ability to maintain strict confidentiality and data security.
Knowledge of IU systems (SIS, ONBASE, IUIE, EPIC, TIME, SCOPE, EDSCOPE, and FIS.).
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Beginning with the fall 2021 semester, all Indiana University students, faculty, and staff will be required to be fully vaccinated for COVID-19 as a condition of enrollment / employment.To learn more about this requirement, view ourCOVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at email@example.com or by visiting IUPD.
About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.