This position will be based on our campus in Cambridge, MA. However, due to the COVID-19 pandemic this position will be remote until further notice.
Alumni Aﬀairs and Development (AA&D) comprises the University Development Oﬃce (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, and the Harvard Alumni Association (HAA). There is a unique relationship between the University and the FAS fundraising operations, resulting from a long history in which University fundraising ultimately grew out of College fundraising.
Faculty of Arts and Sciences (FAS) Development FAS Development is responsible for the fundraising eﬀorts supporting the Faculty of Arts and Sciences, including Harvard College, the Harvard John A. Paulson School of Engineering and Applied Sciences, and the Graduate School of Arts and Sciences. FAS Development staﬀ work with Harvard College donors, alumni, parents, and friends who provide critical support for the FAS and often for other parts of the University.
This new position in FAS Donor Relations will play a key role in advancing the FAS fundraising mission by supporting pressing needs related to developing and managing strategic custom stewardship plans for principal gift donors, including recommending and maintaining a pool of high priority donors who should receive custom stewardship plans. The role conducts donor and stewardship information research and compiles summaries to use for developing strategic stewardship plans, and records and tracks plans and activity. The role assesses stewardship reporting program workflow and recommends assignments, prioritization, and resource allocation. The role develops metrics to assess stewardship activity, recommend process enhancements, and inform program strategies. This role reports to a Senior Associate Director who manages financial information and operations in FAS Donor Relations, with a strong partnership with a second Senior Associate Director who manages Principal Gifts stewardship in FAS Donor Relations. Facility with data systems and databases is essential, as is the ability to think strategically, discover and implement technical and process solutions, and in-depth understanding of fundraising and donor relations business needs.
Principal Gifts stewardship data management: A primary duty of the Assistant Director is to conceptualize and manage a system for creating and tracking stewardship plans for principal gift donors. This entails synthesizing and evaluating a variety of data sources to independently recommend and prioritize a pool of donors who should receive custom high-touch strategic stewardship engagement. The Assistant Director will collaborate with principal gift fundraisers, stewardship managers, and the FAS Dean for Development to recommend, create, and maintain a list of donors to steward as part of the Principal Gifts stewardship program. The Assistant Director creates and maintains principal donor stewardship summaries detailing complex giving histories and prior stewardship activity, which are used to develop custom strategic stewardship plans in support of fundraising goals to foster the ongoing financial support of principal gift donors. The Assistant Director devises a system for managing stewardship plans that can be tracked and executed by stewardship managers. The role must exercise discretion and independent judgment regarding principal donor stewardship in interpreting data from a variety of sources to determine where the donor relations team and stewardship officers should allocate staff resources to best advance the FAS philanthropic mission. 30%
Create and implement efficient and effective solutions for management of Principal and Major gift donor stewardship program workflow and information, including: reviewing and adding new gifts to narrative stewardship programs, using discretion to assign and prioritize new reporting projects; conducting annual audit of stewardship tasks (including scholarships and fellowships), evaluating funds to include or remove from reporting plans, reprioritizing funds for reporting, and making recommendations to balance workloads. The role communicates with fundraising managers to align stewardship reporting plans with the fundraising plans and priorities. The role develops and implements methods for measuring impact of stewardship activities and recommends strategic program changes and enhancements based on those metrics. The work of this role will have a significant impact on the business operations of the FAS Donor Relations team in evaluating and recommending work assignments, prioritization, and workflow. 30%
Develop and implement a successful process for collaborating with campus units to collect fund use and spending information for all stewarded FAS, SEAS, GSAS, and College funds. Review spending information to ensure funds were spent according to terms, and lead efforts as needed to prompt spending from funds and ensure compliance with fund term and donor intentions. 10%
Produce formal financial reports and information for donors on FAS current-use and endowment funds, and produce internal gift and fund reports for departmental use. Assist in annual review of FAS fund information prepared for inclusion in the University Endowment Report program; collaborate with prospect managers on individual donor reports. 5%
Research and data management for special projects and ad hoc requests from the FAS Development Management Team and Director/Senior Associate Directors of FAS Donor Relations. Conducts research related to breaking news that may impact donors' relationships with Harvard. 10%
Use all resources available (BSR Advance, FileMaker databases, SharePoint, colleagues, etc.) to complete comprehensive research and develop new operational solutions. Ensure information and activities are documented in central database. 10%
As part of the FAS Donor Relations team, works toward the successful execution of the Department's strategic plan and its business operations.
Responsible for documenting position responsibilities and any changes to daily work procedures.
Other duties as needed or required.
This position requires a 3 month orientation and review period. Please include a cover letter with your application.
The FAS is committed to creating and maintaining a workplace community that is as diverse as our student and global populations, where all may feel at home, whatever their race, gender, age, sexual orientation, faith, abilities, work status, or other identifying characteristics. We know that our work is enriched by the varied origins, experiences, and perspectives of the people who comprise the FAS, so whenever possible, we work with departments to recruit, welcome, train, develop, and retain talented staff from diverse backgrounds. We strongly encourage applications from candidates who demonstrate through their experience or service that they can contribute to the diversity and excellence of our community.
About Harvard University Harvard University, based in Cambridge and Boston, Massachusetts, was established in 1636 and is the oldest institution of higher education in the United States. The University is home to over 20,000 students and employs 18,000 people, making us the fifth-largest employer in Massachusetts. Harvard is a special place, filled with diverse, energetic, and talented people who are driven to grow and succeed. By working here, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise.
Why AA&D? We are a dedicated team of 400 alumni affairs and development professionals supporting Harvard's advancement activity through roles that include front-line fundraising, alumni and volunteer engagement, technology, events, communications, prospect management and research, business process, talent management and many other areas.
Harvard's Alumni Affairs and Development team inspires and galvanizes alumni, friends, and members of the University community to support Harvard through philanthropy, governance, and active engagement. AA&D believes a workplace that reflects the diversity of our society and our ever-evolving University constituency makes us a stronger and more effective organization. Our goal is to create an environment of respect that values the many talents, perspectives, and experiences of our community, to deliver the strongest possible results by incorporating diverse perspectives into our daily work, and to make AA&D a great place to work for everyone. AA&D strives to live our values of respect, inclusion, trust, collaboration, innovation and sharing of information in our daily interactions and our work.
To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/.
Discover AA&D and Harvard University Benefits
Opportunities for internal advancement
A creative, high- energy, collaborative environment
Generous Vacation, Sick, Personal, and Holiday pay
Medical, Dental and Vision benefits starting on your first day
University-funded retirement plans
Tuition Assistance Program
Transportation benefits to help with your daily commute
Health and wellness discounts, memberships and programs
Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree from an accredited institutionrequired.
A minimum of 4 years of professional experience required; experience in higher education donor relations or fundraising preferred.
Technical and software skills: mastery of Microsoft Office Suite (Excel, Word, Teams, Outlook) FileMaker Pro, BSR Advance, Qlik applications, and SharePoint, with ability to learn new programs as needed.
Understanding of University finances and endowments, or ability to learn.
Professionalism, integrity, and accountability. Able to deal effectively and diplomatically with people from different backgrounds, experience levels, and in all types of situations.
Must be able to work with highly confidential information, maintaining highest level of discretion in handling student information.
Demonstrated capability to evaluate problems accurately, make decisions independently, and display good, sound, and confidential judgment.
Strong writing and editing skills, with a solid command of English grammar.
A sophisticated understanding of stewardship, donor relations, and fundraising.
Strong research, analytical, and creative skills; accuracy and attentiveness to detail.
Resourcefulness in obtaining information and in overcoming obstacles to carry out assignments.
Project management experience. Ability to organize and prioritize work appropriately, work independently on multiple tasks, adapt to and deal effectively with conflicting and changing priorities, and meet deadlines.
Must demonstrate strong work ethic and ability to take initiative.
Excellent interpersonal, diplomatic, and communication skills are essential. Must be able to develop good relationships with members of the University community. Must exercise skill and tact in obtaining information from faculty members and other members of the Harvard community.
Proven ability to manage high-level projects and think strategically about complex issues. Able to generate innovate ideas and solutions to problems.
Demonstrates customer (donor/fundraiser/student) focus with mastery of customer service skills.
Proven ability to make presentations effectively, lead and participate in meetings, gain the commitment of others, and communicate in a leadership environment.
A wide-ranging knowledge of current affairs, particularly in higher education and research, plus curiosity, imagination, and a genuine interest in the ongoing affairs of the University.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 54325BR
About Harvard University Alumni Affairs and Development
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.