Mazzoni Center is seeking a new, permanent President & Executive Officer to unite, restore, and lead the organization to even greater success by centering the organization’s mission of meeting the unique health and wellness needs of LGBTQ+ individuals and serving and empowering the communities it serves. This position will require an experienced, passionate, and equity-centered leader with a combination of highly developed leadership abilities, a commitment to LGBTQ+ health and wellness, and a personal connection to the people and communities the organization serves.
The new President and Executive Officer will join Mazzoni Center at a critical juncture; one of both significant challenges and enormous potential for future growth and impact. Since the departure of the last permanent C.E.O. in 2018, Mazzoni Center has been led by an Interim Leadership Team (ILT) created when the Board of Directors instituted a three-person, shared leadership model to steward the organization. Prior to the naming of an ILT, Mazzoni Center experienced a series of leadership transitions – not entirely free of controversy – which elevated internal unrest, strained some relationships in the communities Mazzoni Center serves, and led to a higher-than-usual turnover of staff. The appointment of this ILT, all of whom were known to Mazzoni Center staff from their many years of service there, has helped stabilize the organization and bring a renewed sense of order. In this period, Mazzoni Center also finalized its first bargaining contract for staff. Still, the need for ongoing healing and leadership to shepherd the organization into its next phase remains high.
Despite its challenges, Mazzoni Center remains a vital community resource, providing life-changing health services and programs that would not otherwise be available to the LGBTQ+ community in Philadelphia. Mazzoni Center’s Trans Wellness Conference is the largest free trans-specific health conference in the world. Its community health efforts are navigating record numbers of individuals to PEP/PrEP and into ongoing care. Its Pediatric and Adolescent Comprehensive Transgender Services (PACTS) is the only community-based program of its kind in the Philadelphia area. In today’s climate, the need for culturally aware, inclusive, and affirming care has never been greater. Opportunities for growth and expansion abound for a united, vision-aligned, and strategically led Mazzoni Center.
The President & Executive Officer, in cooperation with the Executive Leadership Team, will be responsible for providing strategic vision and organizational management of Mazzoni Center programs, services, and community engagement. This person will drive strategic, operational, administrative, and financial decisions and will work with the Board of Directors, staff, donors, and community partners to accomplish the goals and objectives that will advance Mazzoni Center’s mission of “providing quality comprehensive health and wellness services in an LGBTQ-focused environment, while preserving the dignity and improving the quality of life of the individuals it serves.”
The President & Executive Officer will work with the Board of Directors, staff, and key stakeholders to create a strategic vision and plan to ensure the financial wellbeing of Mazzoni Center, improve the culture of the organization, and build upon/ensure adherence to agency-wide policies to instill consistency, accountability, and cross-departmental communication and collaboration. Among Mazzoni Center’s current strategic priorities are:
Rebuilding trust and repairing relationships within the organization and with community, clients, partner organizations, and other stakeholders;
Strengthening and professionalizing internal systems and structures that support people, programs, and organizational growth;
Ensuring ongoing financial sustainability by growth and diversification of fundraising programs, capacity, and results;
Strengthening leaders and leadership capability at all levels of the organization to increase group performance and individual accountability;
Continuing to build on commitments to center racial and gender equity and to prioritize diversity and inclusion.
The new President and Executive Officer will be an experienced, dynamic, and transformational leader with a high level of emotional intelligence and professional maturity. This person will have proven skills in organizational growth and development, change management, fundraising, and strategic planning as well as a track record of developing, coaching, and training both new and seasoned leaders. They should have a transparent, inclusive, and engaging management style and be comfortable in a distributed leadership environment with shared decision making and fully empowered leaders.
Candidates for this position will have a demonstrated passion for Mazzoni Center’s work and mission and will share some of the identities and lived experience of the people and communities it serves. They will be empathetic, accessible, and people-centered and, at the same time, bring the professional skills and knowledge of organizational systems, processes, and policies to lead Mazzoni Center to new levels of growth and success. Successful candidates will have previous experience working with diverse teams and managing across a broad range of demographics and identities. Regardless of personal identity or professional background, an intersectional understanding of race, gender and sexual identity, socio-economic status, and ability in the LGBTQ+ community is required.
Required Skills and Experience:
Minimum of 10 to 12 years of CEO or Executive Director experience, preferably in a health care, mental/behavioral health, human services, or similar direct service organization;
History of leading organizational growth and transformation while accomplishing greater mission achievement;
Excellent people and team management skills with proven ability to positively coach and mentor staff, provide opportunities for professional development, and ensure accountability for results and outcomes;
Financial oversight and budget management experience in an organization of comparable size and complexity and with similar funding sources;
Track record of success and innovation in fundraising and revenue development and of diversifying funding sources to ensure financial sustainability;
Ability to cultivate strategic and authentic relationships with other nonprofits, community organizations, public officials, LGBTQ+ Movement leaders, and allies;
Strong diversity, equity, and inclusion (DEI) lens and can lead by example in centering racial, sexual, and gender equity in all facets of the organization;
Outstanding public speaking, writing, and communication skills and experience acting as the voice and face of an organization;
Seasoned understanding of the mechanics of successfully operating a large, complex organization and ability to improve organizational systems, structures, communications, and effectiveness;
Ability to both oversee and direct daily operations and to develop and promote a compelling vision of the future.
Desired Skills and Experience
Previous leadership experience in a health care, health service, or community health organization with clinical staff and operations;
Content expertise and/or program experience with one or more of the health and social services Mazzoni Center currently provides;
Understanding of trauma-informed leadership, and a commitment to a healing and restorative culture;
Formal DEI/anti-racism/anti-bias training (as an individual or as part of an organization);
Understanding of/previous participation in setting human resource practices, policies, and employee relations;
Training, education, or experience with marketing, branding, public relations, and external communications;
Experience working with a unionized staff would be a significant benefit;
Undergraduate degree plus Master’s degree in Nonprofit Management, Business Administration, Social Work, or health-related field.
Passion for the mission of Mazzoni Center and an advocate for LGBTQ+ individuals having access to high quality, culturally competent care;
Demonstrated understanding and commitment to the people and communities Mazzoni Center serves;
Strong interpersonal skills and high levels of emotional intelligence and self-awareness;
Resilient, thick skin, and practiced in self-care;
Effective communicator and active listener;
Prioritizes fairness, transparency, and accountability;
Unquestionable integrity, honesty, and ethics;
Good judgment. Makes decisions based on data, analysis, wisdom, and experience;
Genuine desire to empower and uplift others;
True cultural humility;
Willingness to authentically engage in and facilitate dialogue around challenging issues;
Decisive when necessary, not afraid to make difficult or unpopular decisions;
Values and champions a culture of professionalism and accountability.
Additional Salary Information: Mazzoni Center is offering a comprehensive compensation package including salary commensurate with experience (midpoint of the range is in the low $200,000s), and full benefits. Current benefits include: an exceptional, low-cost medical plan for you, your spouse, and/or your family, dental insurance, vision insurance, no-cost life insurance, disability insurance, Flexible Spending Account, a commuter benefit program, a generous paid time off plan, and a 403B retirement savings plan with an employer contribution of 3% and an employer match of up to 4%.
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About Mazzoni Center
Kevin Chase Executive Search Group is a national consulting and executive search firm serving mission-driven, nonprofit organizations in the human services, social justice, healthcare philanthropy, education, and arts & culture sectors. In addition to highly customized search services, Kevin Chase Search partners with Boards, Search Committees, Senior Leadership Teams, and stakeholder groups on critical leadership transitions.