The Director of the University Union is responsible for providing coordination, guidance, and general oversight for the daily operations, services, and programs of the University Union. This includes but is not limited to: the Event Services Office; Building Operations; UNIQUE Programs; the various program service and desk areas of the facility; budget and accounting functions; leases, contracts, space agreements; personnel management; public relations; customer service; and other matters related to the University Union. The Director has responsibility for implementing and maintaining the financial operations, policies, and procedures of the University Union in accordance with the Union WELL Inc. Board of Directors, California State University, Sacramento, and CSU Chancellor’s Office standards. This position is an integral member of the Union WELL Inc. corporate leadership team, represents Union WELL Inc. on appropriate campus committees, and periodically acts on behalf of the Union WELL Inc. Executive Director in their absence.
The Director of the University Union reports to, and receives general direction from, the Union WELL Inc. Executive Director. This position directly manages the Assistant Director of Event Services, Assistant Director of Operations, Assistant Director of Programs and Marketing, and the University Union Administrative Coordinator. Additionally, the position works closely with the Design, Identity and Studio Manager regarding the University Union's permanent art collection and display areas, building graphics and signage, and interior design palette.
Minimum Qualifications: Bachelor’s Degree in Education, Business, Management, Communication, or other related field.
Demonstrated progressively responsible professional experience in a large Student Union or similar facility.
Demonstrated experience in selecting, training, coordinating, evaluating, supervising, and managing a large and diverse workforce, consisting of both full-time professional staff and student assistants.
Demonstrated ability to work independently in both decision making and planning processes. Demonstrated ability to analyze complex situations accurately, adopt effective courses of action, and meet deadlines in a varied and hectic environment.
Demonstrated experience in the administration and management of a large, non-profit corporation, with demonstrated experience in organizational management, facilities management, personnel management, operating procedures, budget administration, and event promotion/production.
Ability to effectively establish and maintain cooperative working relationships within an educational environment with a wide and diverse range of social and cultural backgrounds.
Demonstrated experience in managing the strategic direction of a large, multifaceted organization.
Demonstrated experience in establishing management goals, facilitating change, and implementing innovative programs, procedures, and services to meet the ever-changing needs and requests of a large student population.
Ability to develop, negotiate, and manage all business leases, contracts, and memorandum of understanding with campus partners, the University, vendors, and outside contractors.
Demonstrated experience with the special demands inherent in a higher education environment and the interpersonal skills to establish and maintain effective working relationships with faculty, University administration, students, and the surrounding community.
Experience working with a non-profit Board of Directors or an Advisory Group.
Excellent verbal and written communication skills.
Demonstrated ability to compile, prepare, write, and review reports as well as the capacity to analyze, comprehend, and provide appropriate solutions to problems and courses of action.
Demonstrated experience supervising, advising, developing, and mentoring students.
Demonstrated ability to establish and maintain a cooperative working relationship with volunteer program committees in the delivery of programs and/or events for a campus community.
Demonstrated experience in designing and giving presentations to small and large groups.
Must be legally eligible to drive in California, complete and pass an online training course, maintain a good driving record, and be acceptable for vehicle insurance coverage under the University Enterprises’ insurance plan. Must continue to meet the established driving standards, driving record will be monitored with the California Department of Motor Vehicles to ensure compliance.
Ability to work evening and/or weekend hours as needed to provide support and supervision to a seven day a week operation.
Must be fingerprinted and pass a background check. Must continue to meet the established standards.
Preferred Qualifications: Master’s Degree in Higher Education Administration, Business, Organizational Communication, or related field.
Progressive, upper-level responsibility in the management and oversight of comprehensive student life programs, which include multi-use facilities, within a complex organization.
Demonstrated commitment to learning and development by motivating, teaching, and working closely with students, student assistants, and professional staff members from across the organization.
Engaged involvement in professional societies and organizations.