This position will be based on our campus in Cambridge, MA. However, due to the COVID-19 pandemic this position will be remote until further notice.
Alumni Affairs and Development (AA&D) comprises the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, and the Harvard Alumni Association (HAA). There is a unique relationship between the University and the FAS fundraising operations, resulting from a long history in which University fundraising ultimately grew out of College fundraising.
University Development Office (UDO) UDO works closely with the President and Provost, and their teams, to determine their development efforts, leads fundraising for University principal gifts, initiatives and international fundraising, and coordinates cultivation and stewardship strategies for a select group of top donors.
We are seeking a Senior Donor Relations Writer for the University Development Office team within Harvard Alumni Affairs and Development.
This position oversees development correspondence for the University's president and provost. Working in close coordination with fundraisers, staff in the Office of the President and Provost, and other University officials, crafts customized, high-level communications from Harvard's leadership to the University's most generous donors. In addition, manages incoming and outgoing development email for the president and contributes to short- and long-term stewardship strategies for donors. Correspondence includes meeting follow up, emails, special invitations, gift acknowledgments, cover letters. May include researching and drafting narrative reports as time allows. Attends development strategy meetings. Proofreads and copyedits correspondence written by teammates and serves as a resource for all correspondence matters within UDR. Works closely with team members to ensure accurate record keeping and donor relations files.
The ideal candidate is a strong writer who can identify and adjust to new priorities under tight deadlines, is proactive in seeking information, and is comfortable working with senior fundraisers and staff across the University.
Manages process for all ad hoc development correspondence from the president and provost. Works quickly and decisively to draft, revise, and produce timely letters, emails, and other development correspondence.
Helps determine strategy for meeting follow up and ad hoc correspondence. Consults with gift officers and colleagues in AA&D as well as writers within the Office of the President and Provost to coordinate communications.
Drafts personalized presidential gift acknowledgments for a portfolio of top-level donors. Researches donor records, analyzes gifts, and performs thorough reviews of terms of gift and donor's University relationships using Advance and other internal and external resources.
Maintains departmental standards for quality, accuracy, and on-time delivery of all departmental communication by following UDR's editorial policies and procedures and demonstrating proactivity and persistence when necessary.
Reviews and copyedits correspondence written by colleagues in UDR.
Serves as a consultant to other writers, drafting in the voice of the president or provost. Ensures that all letters delivered by AA&D to the president and provost for signing are error-free and that content, grammar, and style conform to departmental standards and gift accuracy.
Monitors presidential email accounts and manages process, from drafting through approval and mailing, of alumni and donor emails from the president, identifying and working with appropriate gift officers and staff. Facilitates distribution of incoming and outgoing correspondence with the appropriate members of AA&D. Closely tracks incoming and outgoing correspondence to make sure responses are timely and appropriate. May be called upon to do the same for the provost.
Coordinates data flow with teammates and communicates regularly with other correspondence writers within the Office of the President to increase productivity and eliminate duplication.
When broadcast messages are sent by president, leads process to gather and triage replies, develop response plan, record emails, and draft responses.
Attends regular meetings of the UDR and correspondence teams, as well as all regular staff meetings within AA&D as required.
Creates new standardized language for gift acknowledgment writers to reflect changes in fundraising objectives and respond to high-profile issues.
Works closely with staff assistant to keep accurate incoming and outgoing correspondence records in Advance database. Updates donors' addresses, salutations, and notes as necessary.
Takes on additional writing and research assignments to assist colleagues in the department during busy times.
The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position.
This position requires a 3 month orientation and review period. Please include a cover letter with your application. Skills testing may be a component of the interview process for this position.
About Harvard University Harvard University, based in Cambridge and Boston, Massachusetts, was established in 1636 and is the oldest institution of higher education in the United States. The University is home to over 20,000 students and employs 18,000 people, making us the fifth-largest employer in Massachusetts. Harvard is a special place, filled with diverse, energetic, and talented people who are driven to grow and succeed. By working here, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise.
Why AA&D? We are a dedicated team of 400 alumni affairs and development professionals supporting Harvard's advancement activity through roles that include front-line fundraising, alumni and volunteer engagement, technology, events, communications, prospect management and research, business process, talent management and many other areas.
Harvard's Alumni Affairs and Development team inspires and galvanizes alumni, friends, and members of the University community to support Harvard through philanthropy, governance, and active engagement. AA&D believes a workplace that reflects the diversity of our society and our ever-evolving University constituency makes us a stronger and more effective organization. Our goal is to create an environment of respect that values the many talents, perspectives, and experiences of our community, to deliver the strongest possible results by incorporating diverse perspectives into our daily work, and to make AA&D a great place to work for everyone. AA&D strives to live our values of respect, inclusion, trust, collaboration, innovation and sharing of information in our daily interactions and our work.
To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/.
Discover AA&D and Harvard University Benefits
Opportunities for internal advancement
A creative, high- energy, collaborative environment
Generous Vacation, Sick, Personal, and Holiday pay
Medical, Dental and Vision benefits starting on your first day
University-funded retirement plans
Tuition Assistance Program
Transportation benefits to help with your daily commute
Health and wellness discounts, memberships and programs
Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.
Salary Grade: 056
Union: 55 - Hvd Union Cler & Tech Workers
At least 3 to 5 years of professional experience, preferably in development or higher education administration.
Graduate of accredited four-year college with a degree in journalism, communications, or related discipline.
Exceptional writing skills, ability to write in another person's voice, and in-depth understanding of English grammar and usage. Must be detail oriented and an accurate proofreader with experience giving and receiving constructive feedback.
Analytic and research skills to gather and determine essential data from a variety of written and individual sources.
Solid computer skills in a PC environment with the capability to master new software applications and technologies in database management. Excellent word processing and accurate keyboarding skills required.
Ability to handle confidential materials with a high level of discretion.
Demonstrated ability to work successfully under pressure, understand and follow policies and procedures, and process feedback into revisions.
Proven ability to work independently as well in coordination with the work of teammates. Must be able to complete assignments with a minimum amount of supervision.
Must be willing to work extra hours during peak periods, which may include occasional evenings and weekends.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 53910BR
About Harvard University Alumni Affairs and Development
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.