Manage and own daily interactions with consumers/followers across 4moms social properties.
Key responsibilities include answering product questions, supporting consumer-led conversations, delivering on content (calendar and some content creation) and advocating on behalf of 4moms parents and the brand.
4moms Cares Support
Oversee daily operations of 4moms Cares, the brand’s cause supporting NICU families and hospitals.
Manage ongoing donations, review submissions for support, coordinate with families, hospitals and logistics.
Extract content to showcase across brand channels.
4moms VIP Program Management
Own and manage our invite-only 4moms Very Important Parent (VIP) program of super-fans.
Create and execute initiatives around product development, innovation feedback, trends and other insights.
Manage ongoing recruitment efforts of program.
Own brand’s social listening, focusing on trends, parent-level feedback and potential brand opportunities.
Analyze, track and deliver regular social media reporting, qualitatively and quantitatively, across key social media KPI’s.
4-6 years experience in a social media or PR role
Desire to join a fast-paced, startup-like environment where you would be managing multiple streams of work ranging from strategy to execution to administrative duties.
Deep passion and understanding of social media platforms, reporting and trends
A love and confidence interacting with people both online and off
Initiative and proactiveness – a ‘roll-up-your-sleeves-and-get-it-done’ mentality
A fast learner with the ability to process and quickly apply product information
Drive full ownership of projects
Strong writer and communicator
Balance of analytical and creative
Highly organized, great attention to detail, and the ability to drive logistics-heavy initiatives
Motivated by managing multiple streams of work
Appreciates cause marketing
Move items weighing up to 40 lbs.
Preferred, but Not Required:
Experience assisting with the execution of PR programs, including but not limited to brand partnerships, content creation, and influencer programs
Experience working with and managing micro influencers
Brainstorm and create social content (conceptually)
Additional Salary Information: 4moms team members enjoy a very competitive benefits package that includes competitive medical, dental, vision, life insurance, 401(K) with company match, open paid time off, and an open & casual work environment.
4moms® is a consumer technology company that leverages technology and innovative design to disrupt and redefine existing industries. The company has transformed the baby gear industry with products like the 4moms mamaRoo® infant seat that replicates the bouncing and swaying motions parents make when soothing their babies, the 4moms breeze® playard that opens or closes in one simple step, and the 4moms high chair, which uses magnetic technology to make mealtime easier.