The Cleveland Orchestra is seeking an Institutional Giving Associate to be part of the Orchestra’s Institutional Giving (IG) Team, who raise $5-7 million in annual support and some $3 million dollars from the State of Ohio on a biennial cycle for capital projects. The Institutional Giving Associate assists with corporate and foundation fundraising and provides administrative support for The Cleveland Orchestra’s Institutional Giving Team. The Associate, in collaboration with the Corporate Gift Manager, is responsible for the execution of two direct mail corporate solicitation campaigns each season.
The ideal candidate will be an early career fundraiser or entry-level administrator looking to gain experience working in a large philanthropy department, develop a deeper understanding of Institutional Giving, and hone fundraising skills in a fast-paced, high energy environment.
Associate responsibilities include the following:
Gift Processing & Acknowledgement
Process gifts from Institutional Giving (IG) donors in collaboration with Development Operations
Prepare accurate and timely acknowledgements letters for IG donors and coordinate elevated acknowledgements for the leadership team
Stewardship of Institutional Giving Donors
Offer ticket concierge service
Communicate sponsor ad and recognition details and collecting artwork, logos, manage donor recognition approvals, etc.
Edit, update, and submit IG donor recognition listings for program books, donor-related publications, and the website
Participate in the implementation of logistics for sponsor dinners, receptions, and other events or special promotions offered as sponsor benefits
Communicate with IG donors regarding event registration and attendance details
Track and communicate attendance of Institutional Giving donors at concerts, special events
Respond to inquiries from donors and staff regarding giving history, gift designation, or benefit fulfillment
Reporting & Donor Research
Collect sponsor participation data, recognition samples, and audience information to include in Corporate and Foundation reports; Assist in the development and writing of report content
Assist in conducting, documenting, and maintaining donor research to support solicitation and stewardship activities
Assist with the Annual Data Arts Report Submission
Government Relations Task Force & Trustee Communications
Provide administrative support for Government Relations Task Force activities including scheduling meetings, tracking attendance, taking meeting minutes, and sharing meeting materials with members
Assist with communications to elected officials (local, state, and federal) regarding Orchestra events and special invitations as well as funding requests
Maintain and update elected officials’ Tessitura accounts after elections or office holder changes
Direct Mail Campaign for Business Donors
Working with the Corporate Gift Officer, plan, organize, and implement the annual a direct mail campaign for business donors
Concert & Event Duty
Attend and assist with donor events as required (checking in guests, etc.)
Participate in approximately two concert duty shifts per month
The successful candidate will meet the following qualifications:
Bachelor’s degree preferred; relevant work experience may be substituted for academic training;
At least 1 year of fundraising/grant writing/administrative assistant/customer service experience;
Superior interpersonal and communications skills, both oral and written, to successfully interact with a diverse group of people both internally and externally.
Ability to prioritize and manage multiple projects to meet internal and external deadlines;
Strong organizational skills with a high attention to detail;
Strong computer skills with proven proficiency in MS Office including Word and Excel;
Experience working with donor or customer relational databases; experience with Tessitura software a plus;
Must be able to travel between locations (Severance Hall and Blossom Music Center) as well as to local and regional meetings and events;
Ability to work a flexible schedule that includes evenings, weekends, and some holidays;
Ability to work independently and as a collaborative team member; and
Demonstrated independent, mature judgment with the ability to consistently maintain a professional image and demeanor
We offer a competitive salary, generous medical and dental plan benefits, 403(b) plan with employer match, and the opportunity to work with a world-renowned Orchestra.
The Cleveland Orchestra is proud to be an equal-opportunity employer that strongly supports and values diversity and fosters an equitable and inclusive work environment which includes accommodation. Applications from all qualified candidates are welcome, and individuals from all equity-seeking groups are encouraged to apply.
About The Cleveland Orchestra
The Cleveland Orchestra has been for decades a point of pride in its hometown. It is universally admired for its world-class credentials, its gifted musicians, and its acoustically perfect and visually stunning concert hall. The orchestra welcomes people of all ages, all walks of life, and invites them to experience something that is unique in the world.