The team from Chaplaincy Health Care focuses on the entire person – their physical, emotional and spiritual needs. We guide, comfort and care for people experiencing serious illness, end of life, behavioral health issues, personal crisis and grief.
The Chief Executive Officer (CEO) is accountable to the Board of Directors and is responsible for leadership within the agency to ensure fulfillment of the mission, policies and objectives established by the Board. The Chief Executive Officer (CEO) is also responsible for development of agency plans and strategies; for direction of the financial affairs; for management of contracts and for implementation of all programs and services. The CEO is directly responsible for maintaining compliance with Federal, State and local codes, and regulations as they apply to the agency. In addition, the CEO serves as the principal individual with respect to outreach and communications with the community.
MINIMUM POSITION QUALIFICATIONS
Graduate of an accredited college or university, minimum of a bachelor’s degree in business/ management or related field with professional development or course work related to geriatrics, government finances and public relations.
A minimum of 10 years professional experience, progressive supervisory or managerial experience in health care organizations.
Proven track record of progressively responsible management and administrative experience effectively leading an outcomes-based organization and staff.
Experience in leading an organization to the next stage of growth.
PREFERRED POSITION QUALIFICATIONS
An advanced degree related to geriatrics, government finances, public relations, etc.
Experience in Hospice
Demonstrates the ability to communicate the agency’s mission, vision, and values, as well as departmental goals, to staff.
Provides leadership and guidance to other leaders and staff in goal setting, problem solving, resource management, and outcome achievement.
Defines performance objectives and metrics for the agency and assesses the level of competence of staff in a timely manner.
Demonstrates a commitment to a healthy work environment by modeling desired behaviors and encouraging them in others.
Demonstrates the ability to cope with and manage changes, as well as lead and encourage others to do the same.
Collaborates with others to create systems and problem solve ongoing issues that impact organizational goals and/ or client care delivery.
Demonstrates fiscal accountability for agency resources and the ability to achieve outcomes within allocated resource.
Incorporates quality improvement data and/ or client satisfaction data into agency goals. Continually searches for better ways to increase efficacy, enhance safety, or improve processes and practices.
Understands situations requiring different leadership approaches e.g. direct instructions, facilitations, group, consensus, committee, assignment by objective, etc.
Demonstrates a clear understanding of regulations applicable to agency functions.
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems or opportunities.
· Service: Demonstrates an understanding of the agency’s service standards and strives to achieve them, treats clients and families with dignity, compassion and respect at all times, and demonstrates courtesy in interactions with all agency staff.
· Teamwork: Acts as a cohesive member of a work team and demonstrates appropriate interactions with all agency service providers.
· Communication: Fosters an environment that nurtures collaboration, teamwork, and mutual respect through effective communication. Demonstrates positive communication skills evidenced by effective working relationships.
· Respect for Others: Takes actions that indicate a consideration for others and being aware of the impact of one’s behavior on others, demonstrates respect for diverse backgrounds of all patients, families, and coworkers, and seeks accommodations.
· Time and Priority Management: Optimizes use of time effectively using resources to identify barriers and balance priorities. Efficiently uses tools, resources, techniques, and systems to organize tasks. Balances multiple priorities and ensures timely and accurate completion of tasks while maintaining quality standards. Maintains technical competencies and adequate staff level to achieve quality business metrics in all areas.
Plan, organize, execute, and measure agency activities; establish and achieve milestones and metrics.
Effectively skilled in organizational management with the ability to manage and develop high- performance teams, set and achieve strategic goals, and manage a budget.
Strong marketing, public relations, and fundraising skills; experience with the ability to engage a wide range of stakeholders and cultures.
Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills.
Ability to work effectively to collaborate with and integrate diverse groups of people including the community at large and supporting community organizations.
Ability to work with a Board of Directors and cultivate Board member relationships.
Action- oriented, entrepreneurial, adaptable, with an innovative approach to business planning.
A personal spiritual foundation grounded in faith-based principles and values with respect and tolerance for varied faith traditions.
Basic knowledge of hospice care, palliative care, bereavement care, Chaplain duties, therapy, fundraising, etc. as listed in the Basic Purpose of the Job.
In conjunction with the executive team:
o Interprets and evaluates trends in the fields of agency services relative to new developments and technologies, standards of operation and changing federal and state laws, and recommends modifications and improvements as appropriate.
o Prepares the agency budget and provides periodic financial reports and audits in conformity with GAAP to the Board and funding agencies to ensure that the agency maintains a sound financial standing.
o Manages and encourages active volunteer staff involvement.
o Implements and periodically reviews agency policies and forwards to the Board those which it must approve.
o Ensures that the agency meets all legal obligations and that it is viewed as responsive and responsible by applicable governmental and regulatory agencies in accordance with agency By-Laws.
o Ensures all Chaplaincy Health Care employees follow the minimum standard regarding PHI when accessing patient information on a need-to-know basis only. All employees will practice appropriate safeguards when accessing this information and approve and monitor subordinate POHI systems access.
· Meets with the Board of Directors regularly to discuss the agency’s financial status, mission and goals, expenditures, clinical and strategic issues, public relations, opportunities, and market challenges. Insures the following:
o Maintains strong spiritual foundation for the agency.
o Provides positive leadership and management of programs providing services to clients and the community in accordance with the agency’s stated mission and values.
o Provides a positive vision for the future of the agency, aligning human, financial and physical resources behind the mission and values of the agency.
o Is responsible for the leadership of Board approved agency initiatives.
o Ensures quality control programs are appropriately maintained.
o Ensures regular communication with the executive team and the President and Vice President of the Board of Directors.
o Leads, coaches, develop and retain a high-performance executive team. Ensures measured successes that can be effectively communicated to the board, stakeholders, and other constituents.
o Manages and directs the staff, through the leadership team, in the performance of duties in a positive and engaged manner.
o Work availability: Exempt, expected minimum of 40 hours per week with the expectation that all supervisory/ management staff members support the agency in internal team building and community events which may take place outside of normal business hours.
o In conjunction with the Board of Directors, periodically develops or updates the agency’s strategic plan. Takes the lead in implementing the strategic plan and periodically keeps the Board on the status of strategic goals accomplished.
Chaplaincy Health Care is an equal opportunity employer and complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Chaplaincy Health Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Internal Number: 402912321
About Chaplaincy Health Care
he team from Chaplaincy Health Care focuses on the entire person – their physical, emotional and spiritual needs. We guide, comfort and care for people experiencing serious illness, end of life, behavioral health issues, personal crisis and grief.
Our heritage of compassion began in 1971 when a group of local churches in the Tri-Cities area established a program with one chaplain to provide outreach to people not being served in jails and nursing homes, and people coping with dying or the loss of a loved one. Incorporated in 1974, we added more chaplains and volunteers during the next decade and, in 1981, we accepted our first hospice patient.
Chaplaincy Health Care has continually honed our medical expertise with a significant number of board-certified clinical team members and a high ratio of RNs, social workers and chaplains to provide guidance, care and comfort with the highest standards of excellence.
Our desire is for our entire community – patients, families and other healthcare providers – to know Chaplaincy Health Care as the vast resource and partner we are for hospice services, behavioral health, chaplain services and grief support.
Chaplaincy Health Care is ...a nonprofit organization and assists all individuals in need throughout our service area in the Mid-Columbia region of southeast Washington. Our work is supported by individuals, businesses, foundations, local service clubs and communities of faith.