Location: Worcester, MA Category: Staff and Administrators Posted On: Wed Apr 7 2021 Job Description:
Assist the Program Director and Associate Program Director with overall program operations and administration.
Work closely with the Administrative Entity (AE) that provides support to Clark University for the administrative and operational aspects of programs.
Work closely with grant partners.
Assist with budgetary and expenditure compliance and reporting.
Assist with all necessary programmatic and financial data collection, tracking protocols, participant data and eligibility, and other performance tracking.
Assist with the submission of quarterly reports to the Department of Labor, Employment and Training Administration.
Support Clark University's workforce development efforts on a regional and national level.
Assist the Program Director, as needed, with program evaluation reporting.
Manage/coordinate participant enrollment and eligibility.
Assist with collection of eligibility documentation.
Supervise the DOL Grants Participant Data and Eligibility Coordinator.
Respond to participant inquires.
Liaison with training providers for participant coordination.
Respond to eligibility and enrollment questions.
Assist Workforce Development Board (WDB) partners with participant recruitment, eligibility, and enrollment as needed.
Develop guidelines for Individual Training Plans (ITP) of participants.
Support the efforts of the Curriculum and Learning Innovations Faculty in the development and assessment of innovative training methods.
Public Relations, Marketing, and Communications
Assist in execution of strategies for increasing visibility and brand awareness for grant programs.
Provide direction on website page map/functionality.
Manage/coordinate communications and outreach efforts.
Support partners with promotion of programs.
Write, edit and proofread content for internal and external PR and communications.
Coordinate grant-related meetings and events, including venues and on-site logistics.
Create conference presentation proposals.
Coordinate with partners for joint recognition and co-branding.
Develop stories, graphics, and other content to increase program awareness and understanding.
Cultivate social media presence: build and regularly update social media platforms, post on blogs, and seed content into social applications.
Establish and maintain cooperative relationships with representatives of community, education institutions, incubators, technology associations/groups, civic technology groups, economic development partners, entrepreneurs, workforce system organizations and other public groups.
Ability to be sensitive to changes in key personnel, top management perceptions and market conditions, and to the way in which these impact the goals of the region. Team-building abilities, to bring together key stakeholders and establish effective working groups, and to define and delegate respective responsibilities clearly. Ability to communicate effectively to colleagues and subordinates the need for changes in the project goals and in individual tasks and responsibilities. Interpersonal skills, across the range, including selection, listening, collect appropriate information, identifying the concerns of others, and managing meetings. Must show personal enthusiasm in expressing plans and ideas to motivate the commitment of others involved.
Must be able to work independently to meet deadlines
Ability to communicate effectively the goals and objectives of the Tech Quest Apprenticeship program or other programs and implementation requirements to diverse audiences and stakeholders.
Ability to commit the necessary time and energy to the program.
Experience in business development or entrepreneurship.
Well-developed networks in the region, including the business community.
EDUCATION and/or EXPERIENCE
Bachelor degree plus 3-5 years of experience in similar work or related field
Masters degree or higher preferred, but not required
Extensive knowledge of Workforce Systems and program management desired.
Experience with DOL Grant administration preferred.
Experience in process and performance improvement desired.
Excellent management and administrative skills; ability to prioritize, problem solve, take initiative, organize and adhere to deadlines
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, board members and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, tables, graphs, and spreadsheets. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to analyze large volumes of participant, business and system performance data to determine trends, needs and design effective changes/solutions as needed.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to use various forms of electronic and social media tools. Ability to navigate and understand various database management systems, learning management systems and financial reporting platforms.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk, sit and use hands to finger, handle, or feel objects such as a computer keyboard. The employee is occasionally required to stand, reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Candidate will be expected to travel to site locations in multiple states on a regular and ongoing basis as demanded by the grant project. Candidates should be able to use various forms of public and private transportation including but not limited to air travel, rail and car.
This is a Full-time position with excellent benefits, which include employee and family tuition benefits, 4 weeks' vacation, generous retirement plan, free use of campus fitness center and many more.
Clark University embraces equal opportunity and affirmative action as core values: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.
Founded in 1887, Clark University is a liberal arts-based research university committed toscholarship and inquiry that addresses social and human imperatives on a global basis. It is the place where Robert Goddard invented the modern rocket, where Sigmund Freud delivered his only lectures in the United States, and where current students stake their claim to the Clark motto, “Challenge Convention, Change Our World,” which is the rallying cry that inspires our community every day. Located in Worcester, Massachusetts, Clark University educates its undergraduate and graduate students to be imaginative and contributing citizens of the world, and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. The University’s engages students in such areas as biology, chemistry, economics, geography, psychology, urban education, management, environmental science and policy, Holocaust and genocide studies, and international development and social change. Clark University’s pioneering model of higher education, LEEP (Liberation Education and Effective Practice) compels undergraduate students to thrive in authentic world and workplace settings, and prepares them for lives and careers of consequence.