Transplant Director serves as a direct link between YNHHS/Yale Medicine Executive leadership, the managers and staff on the transplant patient care teams/departments. Under the direction of the Senior Vice President Operations, the Transplant Medical Director and Yale New Haven Transplantation Center (YNHTC) Service Line, the Transplant Director is responsible for the direct leadership for managing transplant practices and programs within YNHTC; Living Donor Centers, inpatient/ambulatory operations and clinical practice; assuring comparable standards of care throughout the continuum of care across the Yale New Haven Health System (YNHHS). Provides strategic and operational leadership for the clinical and administrative staff and operations of the YNHTC; Living Donor Centers. Accountable for all facets of transplant operations including managing patient demand and throughput, patient satisfaction, regulatory preparedness, quality improvement, physician satisfaction, employee satisfaction, business development, and fiscal stability across YNHHS.
Responsible for promoting an operation and culture that focuses on patient and family-centered care and on enhancing a world class model of seamless quality and cost effective patient care 24/7 both operationally and clinically. In addition, the Transplant Director will assist in the development of a self -directed work team for providing safe, effective, family focused care to patients who require transplant services. This includes quality assessment, clinical development, and education of the members of the transplant team. The Transplant Director will also serve as a liaison with the YNHTC Service Line and assure consistency in UNOS and the regulatory requirements as needed. In addition, the Transplant Director has responsibilities towards both public and professional education about the transplant process. Specific activities and responsibilities flex with the strategic planning of the YNHTC Program, its operations and clinical practice across the YNHHS. The Transplant Director has the authority to formulate and execute program vision, goals, and plans consistent with the organizations strategies and policy. Determine whether needed resources have been appropriately committed and facilitate the deployment of additional resources where indicated. Decisions regarding change to practice are developed and implemented in collaboration with the Senior Vice President and YNHTC Service Line as necessary. EEO/AA/Disability/Veteran.
EXPERIENCE (number of years and type required to meet an acceptable level of performance):
Minimum of 8 years of progressive experience in healthcare leadership along with significant operational responsibility.
Minimum of 5 years demonstrated successful leadership/management experience in acute care setting and Inpatient/Ambulatory/Outpatient for transplant practice management.
Experience with management of comprehensive scope of responsibilities and FTEs (greater than 200 or more).
Academic Medical Center and Transplant experience preferred.
Thorough knowledge of Magnet status requirements as it relates to the certification process
Comprehensive (5-7) years) experience in healthcare management is required which includes at least 5 years’ experience with progressive, increasing accountability in healthcare financial management.
Demonstrated job-related experience with and/or commitment to diversity in the work/academic environment.
Developmental and administrative Transplant leadership experience in a university setting or academic teaching hospital.
Excellent written and verbal communication skills.
Excellent organizational skills.
Expertise in computer applications.
Advanced and diverse leadership knowledge and skills are required.
Excellent analytical, interpersonal, problem solving, time management, written, oral communication skills are required.
Ability to train and supervise employees with clear and accurate direction and guidance that represents YNHH positively and respects diversity is required.
Previous administrative experience in a matrix organization and a transplant center.
General understanding of healthcare operations management including experience with physician and hospital reimbursement regulations.
Minimum 3 years of experience in organ transplantation administration.
Experience in the area of public relations, marketing and fund raising.
Demonstrated ability with complex statistical and financial analysis, presentation, and forecasting.
Documented ability to communicate effectively with physicians, researchers, administrators and supervisors.
Internal Number: 1
About Yale New Haven Health
Our system brings together five of Connecticut’s most distinctive hospitals and the physicians of Northeast Medical Group, each with strong ties to their local communities. It’s this distinction that makes us different. Our purpose is to keep patients healthy, deal with their symptoms early, help manage chronic conditions and lower care costs. We take this commitment seriously, following patients every step of the way, as they move from one setting to another over the course of their care.
With more than 6,685 physicians, including a 1,200-member multispecialty physician foundation, and over 26,000 employees, Yale New Haven Health is Connecticut’s leading healthcare system. The experience and expertise of our medical staff, access to the latest research and technology, and top-notch facilities make us a major contributor to the medical and economic health of the region.