SUMMARY 
Directs and coordinates administration of city government in accordance with policies determined by City Council or other authorized elected officials and City Manager.  Responsibilities entail accountability based on measurable cost effective results for the substance, efficiency, productivity and quality of activities performed within assigned areas.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
 
Provides leadership, management direction and supervises activities of the following departments: Technology, Fire/EMS, Police, Public Works, General Services, Human Resources, Civic Facilities (Civic Center) and Greater Roanoke Transit Company (Valley Metro Bus Services) with approximately 900 employees and budgets in excess of $100M.
 
Participates in the preparation of annual budget and expenditures and monitoring
 
Identifies department service needs
 
Encourages innovation and collaboration among departments and outside agencies
 
Stays abreast of best practices in public administration and private enterprise related to assigned functions
 
Promotes activities that encourage innovation and support agents of positive change
 
Ensures compliance with applicable federal, state and local laws and ordinances
 
Initiates productivity improvement efforts through implementation of advanced technology and improved use of human resources
 
Stays abreast of regional issues

SUPERVISORY RESPONSIBILITIES 
Oversees seven department heads who supervise approximately 600 employees in the Departments of Human Resources, Fire-EMS, Police, Public Works, Technology, Office of Management and Budget, General Services, and liaison and contract administration functions for the Civic Center and Greater Roanoke Transit Company (Valley Metro Bus Services). Responsible for the overall direction, coordination, and evaluation of these departments.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS   
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
EDUCATION and/or EXPERIENCE 
Master's degree in public or business administration or related field; five to ten years high level management experience and/or training; or equivalent combination of education and experience.
 
SPECIAL REQUIREMENTS
Must be a City resident or secure residence within the City limits within 12 months of employment. 
 
LANGUAGE SKILLS 
Ability to read, analyze, and interpret complex documents.  Ability to respond effectively to sensitive inquiries or complaints orally and in writing.  Ability to make effective and persuasive presentations on controversial or complex topics to city council, management, public groups, and/or boards of directors.  Ability to negotiate and resolve conflicts.  Ability to organize, direct and coordinate a complete range of administrative activities obtaining maximum efficiency.
 
REASONING ABILITY 
Ability to apply principles of logical or scientific thinking to a wide range of problems.  Ability to deal with problems in the most difficult phases.  Ability to deal with a variety of abstract and concrete variables.   Ability to formulate a vision and develop practical courses of action to accomplish goals.  Ability to identify key stakeholders and create teams to solve complex issues.  Ability to think strategically. 
 
CERTIFICATES, LICENSES, REGISTRATIONS 
Must possess a valid appropriate driver's permit issued by the Commonwealth of Virginia
 
PHYSICAL DEMANDS  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must frequently lift and/or move up to 10 pounds.  Specific vision abilities required by this job include ability to adjust focus.
 
WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
The noise level in the work environment is usually moderate.